Hendrick BMW Northlake

Once again, excellent service from Jeff Day. He and the service department exceeded my expectations. Thank you Mr Hendricks for establishing a culture of exceptional customer service. I’ve be He and the service department exceeded my expectations. Thank you Mr Hendricks for establishing a culture of exceptional customer service. I’ve been your customer for 25 years and have never looked back. Thank you. More

Jeff Day was very professional & helpful when my car was serviced. He truly made my experience seamless from the time I dropped off my car until the time I picked it up. I will continue to call him when sch serviced. He truly made my experience seamless from the time I dropped off my car until the time I picked it up. I will continue to call him when scheduling my service needs. More

Hendrick had the BMW I wanted, and despite being 5 hours from home, the process was easy and without issues. Carl Busby provided everything I needed and I was able to do most at home online. When I arrived from home, the process was easy and without issues. Carl Busby provided everything I needed and I was able to do most at home online. When I arrived at the dealership as scheduled, I was welcomed by Carl and others, completed the transaction of tracing my BMW for the one I wanted. The X3 was prepped and detailed and was in great shape. This was my second trip driving from Williamsburg VA to Charlotte NC to trade vehicles at Hendrick, and would certainly do again. I highly recommend Carl Busby and Hendrick BMW. More

Everyone was so friendly and accommodating. Made the whole experience seamless. From my salesman Ligon to the Finance Manager, they both were amazing!!! Made the whole experience seamless. From my salesman Ligon to the Finance Manager, they both were amazing!!! More

Jeff Day was very helpful getting me in and out quickly for the routine maintenance for the routine maintenance More

We brought in our X5 for servicing with Jeff Day. He was awesome and went the extra mile to make sure we had what we needed. He was awesome and went the extra mile to make sure we had what we needed. More

Jeff was kind and very professional. The svc department took excellent care of my car The svc department took excellent care of my car More

Jeff Limthong had Great customer service, he explained everything step by step to me and went out of his way to make sure the job was done correctly. everything step by step to me and went out of his way to make sure the job was done correctly. More

Jeff Day was very helpful with my service on my X3. Hendrick BMW employers are the best! Hendrick BMW employers are the best! More

Thank you Grey for my new BMW! I really appreciate all your help with the purchase process I really appreciate all your help with the purchase process More