Hendrick BMW Northlake

I always have always had an excellent experience at Northlake Hendrick BMW with my BMW X5. The service team is professional, attentive, and thorough, and they consistently make sure every detail is tak Northlake Hendrick BMW with my BMW X5. The service team is professional, attentive, and thorough, and they consistently make sure every detail is taken care of. I have to give a special shout-out to Ty Cowan, who truly goes above and beyond each time I visit. Her kindness, attention to detail, and willingness to go the extra mile make a huge difference. Ty’s dedication to service excellence does not go unnoticed, and it’s the reason I feel confident and valued as a customer. Thank you, Ty, and the Northlake Hendrick BMW team for setting the standard in customer care! More

I bought a BMW X6 a couple of years ago and that was a great sales experience but the part that really has consistently been top notch is my experience with the service department particularly JR Guevara. great sales experience but the part that really has consistently been top notch is my experience with the service department particularly JR Guevara. I trust JR and his guidance as a Service Advisor. I feel like he goes above & beyond to explain things and answer my questions. I’d recommend JR & BMW Northlake to family & friends. More

very professional but expensive service. vvvvvvvv bbb mmm nnn bbb vv nnn nnn ggg sss vvvvvvvv bbb mmm nnn bbb vv nnn nnn ggg sss More

My Husband and I have been so fortunate to have JR as our wonderful Service Advisor for many years now. He is very professional, yet personal and always takes care of our BMW vehicles in the best way possib wonderful Service Advisor for many years now. He is very professional, yet personal and always takes care of our BMW vehicles in the best way possible. Being at the Hendrick BMW Northlake Dealership is an absolutely fantastic experience. ⭐️⭐️⭐️⭐️⭐️ More

I found the car online. Shane made my deal, easy and seamless. Great guy to work with. Shane made my deal, easy and seamless. Great guy to work with. More

This is the best BMW location for Charlotte. I drive double the distance to come here instead of the other one. JR is my service coordinator, and he is the best! Always personable and knowledgea I drive double the distance to come here instead of the other one. JR is my service coordinator, and he is the best! Always personable and knowledgeable. More

Hendrick's Northlake did a complete diagnostic review of my cars issue, and along with my feedback, made the necesssry repair. Andrew Johnson has been my service advisor for some time now, and always does my cars issue, and along with my feedback, made the necesssry repair. Andrew Johnson has been my service advisor for some time now, and always does a great job keeping my car top notch. More

Buying a car is always a dreaded experience. Cole totally changed that experience. He was professional, no pressure, patient and very knowledgeable. He was super accommodating to our requests Cole totally changed that experience. He was professional, no pressure, patient and very knowledgeable. He was super accommodating to our requests and needs. I would recommend him to anyone who is interested in buying a car. The BMW dealership environment is clean, comfortable and friendly. I would recommend Cole 1000% for any of your car buying needs! More

My client advisor Grey Mills explained all the important features of the BMW X2. He was very knowledgeable and could explain the differences between SUV models with ease. features of the BMW X2. He was very knowledgeable and could explain the differences between SUV models with ease. More