Hendrick BMW Northlake

Service was awesome, got an oil change and it only took a short time. A complementary was and my X5 looked like it rolled out of the showroom. Staff was extremely professional and friendly. a short time. A complementary was and my X5 looked like it rolled out of the showroom. Staff was extremely professional and friendly. More

Jeffery Limthong was great provided great customer service and was very patient also checked on me when he provided a lift for me kept me updated and was on point with time. Thank you Jeffery Limthong service and was very patient also checked on me when he provided a lift for me kept me updated and was on point with time. Thank you Jeffery Limthong! More

Efficient check in by service rep Andrew. Delivered on time as promised. Waiting area conducive for work. Delivered on time as promised. Waiting area conducive for work. More

Andrew took great care of me. He was straight forward and clear about the issues and pricing to be repaired. Thanks for your help. He was straight forward and clear about the issues and pricing to be repaired. Thanks for your help. More

Jeffrey Limthong demonstrated strong knowledge of tire’s, patience, kindness and excellent customer service skills. Service was timely & thorough. I appreciated the opportunity to receive a rebate. patience, kindness and excellent customer service skills. Service was timely & thorough. I appreciated the opportunity to receive a rebate. More

I can’t overstate the level of quality service I receive every time I bring my car in to be serviced. It’s the best I’ve ever experienced. The service tech I always request is Andrew Johnson. He is knowledg every time I bring my car in to be serviced. It’s the best I’ve ever experienced. The service tech I always request is Andrew Johnson. He is knowledgeable, honest and efficient and he always responds quickly if I leave him a message. He also always goes the extra mile to make me feel like I’m a VIP customer (I’m not) and it’s truly a pleasure working with him. All around Five Star service from the entire team at Hendrick BMW Northlake. More

Jeff Day took the best care of me and Eloise my 840i. It was an absolute pleasure and I’ll be back and I’ll be asking for him for sure. It was an absolute pleasure and I’ll be back and I’ll be asking for him for sure. More

Service was great as well as my service rep, Jeff Day. Always appreciate them accommodating my schedule! Always appreciate them accommodating my schedule! More

Jeffrey Limthong was our service advisor, he made the experience so wonderful. Great communication throughout the service. experience so wonderful. Great communication throughout the service. More

Great and friendly service Jeff day made my appointment smooth and easy great experience great job smooth and easy great experience great job More