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Hendrick BMW Northlake

Charlotte, NC

5.0
1,682 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,682 reviews

April 04, 2023

Great and friendly service Jeff day made my appointment smooth and easy great experience great job More

by Pkaysie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Apr 05, 2023 -

Hendrick BMW Northlake responded

Pkaysie, we're glad you had such a wonderful experience with us!

April 04, 2023

Hendricks Northlake is a premium BMW dealership and service center. Front desk and agents are professional and very transparent about timing and degree of risk with wear and tear items. All services ha More

by Ernstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Apr 05, 2023 -

Hendrick BMW Northlake responded

Hi Ernstar, we are very happy to have provided you with such a positive experience!

April 03, 2023

Jeff D was our service advisor on a 2020 x5. Great communication throughout the service More

by scihomes1
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 05, 2023 -

Hendrick BMW Northlake responded

Scihomes1, we are very happy we could provide you with a positive experience!

April 03, 2023

Honest and great work! Have 2 BMW'S and have been servicing both there since moving to the area in 2017. More

by e30m3rules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Apr 05, 2023 -

Hendrick BMW Northlake responded

E30m3rules, thank you for your kind words and this wonderful review!

April 03, 2023

Jeff has been with since I have owned my 2020 BMW 530xi and has taken care of me every time I have visited the dealership he is a GREAT asset to the Northlake Dealership…GO JEFF!!! More

by mamajoyceos@aim.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Stefanie Lisa
Apr 05, 2023 -

Hendrick BMW Northlake responded

Mamajoyceos@aim.com, thank you for sharing your positive experience!

April 03, 2023

I love Hendrix BMW Northlake. I get great service every time I go. Jeff Day is awesome to work with. He goes over and beyond to make sure my BMW is in top shape. Thank you Jeff. More

by yvettews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 05, 2023 -

Hendrick BMW Northlake responded

Hi Yvettews, thank you for taking the time to leave a review for us at Hendrick BMW Northlake. We're happy we could meet your expectations!

April 03, 2023

Very good place to go very quick with the oil changes are very courteous Employees More

by DJAYTRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 05, 2023 -

Hendrick BMW Northlake responded

Hi Djaytru, we are very happy to have provided you with such a positive experience!

April 03, 2023

Jeff Day was great to work with in providing a tool for a simple seat belt guide replacement that was minutes for myself (and Jeff) to complete for no charge, as well as getting me in & out quickly on a reca More

by bmcmillan8388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 03, 2023 -

bmcmillan8388 responded

Took care of it!

Apr 05, 2023 -

Hendrick BMW Northlake responded

Bmcmillan8388, we're glad you had such a wonderful experience with us!

April 01, 2023

I’m Very pleased with Dillan Hutson’s services and guidance. Made the experience so wonderful. More

by candy2q4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Hutson
Apr 04, 2023 -

Hendrick BMW Northlake responded

Candy2q4u, we are very happy we could provide you with a positive experience!

April 01, 2023

Andrew was extremely helpful and also pleasant. Great experience in getting my car serviced here! More

by Mzwhite31
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Apr 04, 2023 -

Hendrick BMW Northlake responded

Mzwhite31, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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