
Hendrick BMW Northlake
Charlotte, NC
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Hendricks Northlake is a premium BMW dealership and service center. Front desk and agents are professional and very transparent about timing and degree of risk with wear and tear items. All services ha service center. Front desk and agents are professional and very transparent about timing and degree of risk with wear and tear items. All services have been achieved in the same day of not a matter of hours. They are generously available with loan cars and do not push sales when visiting for services. Jeff Day has been my client relationship manager for years and has communicated even after business hours to accommodate questions and appointment changes which happen to all of us. More
Jeff has been with since I have owned my 2020 BMW 530xi and has taken care of me every time I have visited the dealership he is a GREAT asset to the Northlake Dealership…GO JEFF!!! and has taken care of me every time I have visited the dealership he is a GREAT asset to the Northlake Dealership…GO JEFF!!! More
I love Hendrix BMW Northlake. I get great service every time I go. Jeff Day is awesome to work with. He goes over and beyond to make sure my BMW is in top shape. Thank you Jeff. I get great service every time I go. Jeff Day is awesome to work with. He goes over and beyond to make sure my BMW is in top shape. Thank you Jeff. North Lake BMW give that man a raise.. More
Jeff Day was great to work with in providing a tool for a simple seat belt guide replacement that was minutes for myself (and Jeff) to complete for no charge, as well as getting me in & out quickly on a reca simple seat belt guide replacement that was minutes for myself (and Jeff) to complete for no charge, as well as getting me in & out quickly on a recall repair notice so that I could make another appointment. Thank you Jeff!! More