Hendrick BMW Northlake

Jeff D was our service advisor on a 2020 x5. Great communication throughout the service Great communication throughout the service More

I was new to the state, my advisor Blaire made the transition go smoothly! What I loved the most is I’m able to reach out to her when I have any issues with my vehicle. Something I didn’t have in my o transition go smoothly! What I loved the most is I’m able to reach out to her when I have any issues with my vehicle. Something I didn’t have in my other state. More

I’m Very pleased with Dillan Hutson’s services and guidance. Made the experience so wonderful. guidance. Made the experience so wonderful. More

Andrew was extremely helpful and also pleasant. Great experience in getting my car serviced here! Great experience in getting my car serviced here! More

Blaire and her team at Northlake always do a great job. They went over and above when I had a recent GPS maps issue and upgraded my software no charge. Courtesy cars are always available for me if I need. They went over and above when I had a recent GPS maps issue and upgraded my software no charge. Courtesy cars are always available for me if I need. II drive the longer distance to this dealership rather than the closer one in South Charlotte because of this outstanding service. I highly recommend BMW Northlake to all BMW owners. More

Blaire, in Service, takes the time to explain concerns, solutions and recommendations She is thorough and provides easy to understand explanations and answers all questions completely. solutions and recommendations She is thorough and provides easy to understand explanations and answers all questions completely. More

It’s one of the nicest and cleanest ones in the state! Highly recommended for all needs! Highly recommended for all needs! More

I just had my third visit and each time I felt welcomed and treated well. Blaire was my service advisor and she was awesome. She provided good old fashioned world-class service. Thank you! and treated well. Blaire was my service advisor and she was awesome. She provided good old fashioned world-class service. Thank you! More

Blaire was extremely helpful in getting my car properly diagnosed and serviced quickly! Everyone dreads the "service engine soon" light on the dash, but Blaire got me in and out and the car is running like diagnosed and serviced quickly! Everyone dreads the "service engine soon" light on the dash, but Blaire got me in and out and the car is running like new. Technicians not only describe the issue but SHOW you via video what the issues are and what is needed to fix them. My experience at Northlake BMW is always top notch! More

Despite being nearly two hours from home, I travel to Hendrick BMW Northlake for sales and service. Why? It's simple; I get consistently high care and attention every visit. My service advisor, Amanda Hendrick BMW Northlake for sales and service. Why? It's simple; I get consistently high care and attention every visit. My service advisor, Amanda Bradshaw, is outstanding and works with me in every way possible to make the experience smooth and trouble-free. I had an issue that was not quickly apparent, but she worked to prevent me from making multiple trips, and I could not be happier. We have used the Hendrick companies for multiple purchases through the years, and their sales and service are second to none. If you have service needs ask for Amanda, and you will not be disappointed. More