
Hendrick BMW Northlake
Charlotte, NC
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Blaire was helpful, and for a routine service was pretty quick. I’ve been coming to Northlake for over ten years and have been happy with the service. quick. I’ve been coming to Northlake for over ten years and have been happy with the service. More
I would encourage any BMW owner to get their cars serviced here.. Jeff day and his staff are so thorough and professional ., I would not consider going anywhere else .. independent shops from persona serviced here.. Jeff day and his staff are so thorough and professional ., I would not consider going anywhere else .. independent shops from personal experience do not save you money and they come with greater risk .HENDRICK Northlake is highly recommended .. More
Blair Smith was my service provider! She is 🤩 amazing in privy world class customer service!! She greeted me once I pulled into the bay and provided stellar service thoroughly for my st She is 🤩 amazing in privy world class customer service!! She greeted me once I pulled into the bay and provided stellar service thoroughly for my stay and kept me informed about my vehicle!! BMW Northlake for superior service!! More
First off I want to say I had an amazing experience with Hendrick BMW Northlake. My service advisor Blair went above and beyond helping me with my original and follow up service. I had my car towed in for a Hendrick BMW Northlake. My service advisor Blair went above and beyond helping me with my original and follow up service. I had my car towed in for a blown out tire and she was able to fit me in and insure I got my car taken care of fast and ensuring I was able to get what I wanted tire wise. On my follow up appointment she got me in to change out the other two tires to match my fronts. They also gave me a comprehensive video multi point inspection report and the technician pointed out a future repair that another BMW dealer failed to notice. BMW Northlake has made a customer out of me for as long as I own my BMW, it is a bit of a drive from where I live but the customer service I received from Blair and all others i interacted with was top notch. More
My service advisor JR is the best, he helped me and explained to me the type of service my car needed. Very professional and great communication skills I will definitely recommend this dealer and JR. explained to me the type of service my car needed. Very professional and great communication skills I will definitely recommend this dealer and JR. More
Jeff Limthong exemplifies the great qualities of a service advisor. I enjoyed working with him and will recommend Jeff Limthong to my family and friends. service advisor. I enjoyed working with him and will recommend Jeff Limthong to my family and friends. More
Andrew Johnson went the extra mile today by helping me understand what he could and could not do by EOD and did what he could to make what he could do turn out positively and correctly. understand what he could and could not do by EOD and did what he could to make what he could do turn out positively and correctly. More