Hendrick BMW Northlake

Had the pleasure of working with Jeff Limthong in the service department at BMW Northlake and he did an amazing job to say the least. Jeff Limthong’s customer service skills are very impressive and quite service department at BMW Northlake and he did an amazing job to say the least. Jeff Limthong’s customer service skills are very impressive and quite refreshing. Also, instead of me waiting for my vehicle to get service, Jeff Limthong was able to provide me with a very nice BMW 5 series loaner so that I didn’t have to wait. So if you’re ever at BMW Northlake please ask for Jeff Limthong and tell his Mr. Chris sent you. More

Had the pleasure of working with Jeff Limthong when I needed a few things done on my ix. He was very professional and kept me updated every step of the way. Very happy to have worked with him and will be needed a few things done on my ix. He was very professional and kept me updated every step of the way. Very happy to have worked with him and will be sure to schedule all my future service appointments with him. Always a great experience at BMW Northlake. More

My service advisor Andrew, was professional, courteous and communicated very clearly. The dealership is comfortable. The free snacks is a plus. I would absolutely continue to get my BMW serviced here and and communicated very clearly. The dealership is comfortable. The free snacks is a plus. I would absolutely continue to get my BMW serviced here and buy another BMW down the road! More

Nathan and Andrew l at Northlake BMW set the bar when it comes to customer service. I am a new owner of a used 2020 530i and they have both taken excellent care in answering all of my questions and accom comes to customer service. I am a new owner of a used 2020 530i and they have both taken excellent care in answering all of my questions and accommodating any of my service requests in a timely manner. Thank you! More

Cool, calm and collected. That's how you deal with people and Andrew was that. As soon as I arrived I was immediately greeted and was set up for the days service. A very pleas That's how you deal with people and Andrew was that. As soon as I arrived I was immediately greeted and was set up for the days service. A very pleasant time. More

Took my car in for a scheduled service and was well taken care of by Andrew. Quick, prompt and very Friendly care of by Andrew. Quick, prompt and very Friendly More

I had a great service experience with Jeff Day at Hendrick BMW Northlake. Jeff arranged for a loaner while work was being done on my car. After service, my car has been running smoother than ever b Hendrick BMW Northlake. Jeff arranged for a loaner while work was being done on my car. After service, my car has been running smoother than ever before. More

Andrew is a fantastic SA. He goes above and beyond to ensure my car service needs are taken care of. He is easy to reach, follows up promptly, and answers all questions honest He goes above and beyond to ensure my car service needs are taken care of. He is easy to reach, follows up promptly, and answers all questions honestly. Andrew is definitely an asset to Hendrick BMW Northlake More

Andrew did a great job on keeping me updated while my car was being repaired. He was also very knowledgeable of BMW’s was being repaired. He was also very knowledgeable of BMW’s More

I had interaction with Isiah, Steve and Austin at Hendricks. All were professional, knowledgeable & friendly Hendricks. All were professional, knowledgeable & friendly More