Hendrick BMW Northlake

First visit to Hendrick BMW Northlake. Jeff Limthong was my service advisor. Very professional and courteous. I appreciated that he set my expectation on the duration of the service, ke Jeff Limthong was my service advisor. Very professional and courteous. I appreciated that he set my expectation on the duration of the service, kept me informed during the service and ultimately was able to have the service done faster than expected. My car was cleaned after the service. It is nice when a dealership goes the extra mile to be excellent at what they do. Thank you. More

Nothing but great service from my first purchase of a preowned at Hendrick North lake to my preowned purchased at another dealer great customer support from Jeff Day my service advisor understands the ca preowned at Hendrick North lake to my preowned purchased at another dealer great customer support from Jeff Day my service advisor understands the care and maintenance of my vehicles and I can’t forget Peggy Cegle thanks for caring that customers are taken care of thank you for your support More

Great service experience with Jeff Day At Hendrick BMW, Northlake. Easy to schedule online, they sent a video of everything they did, and even washed the car at the end. Northlake. Easy to schedule online, they sent a video of everything they did, and even washed the car at the end. More

My service experience at Hendrick BMW Northlake was outstanding. Andrew Johnson was fantastic to work with. Andrew answered all my up front questions and made it easy to contact him with any questions outstanding. Andrew Johnson was fantastic to work with. Andrew answered all my up front questions and made it easy to contact him with any questions and schedule follow up service for my vehicle. Andrew’s professionalism and dedication to the customer experience is awesome. More

The experience at Hendricks Northlake service department and concierge service was excellent. The service to my vehicle was clear and concise on what was to be done. Andrew was great and helpful. Terrific e and concierge service was excellent. The service to my vehicle was clear and concise on what was to be done. Andrew was great and helpful. Terrific experience. More

andrew johnson did a great job explaining everything and was very professional!! the service was performed in the timeframe mentioned and the video was helpful in seeing everything. thank you!! was very professional!! the service was performed in the timeframe mentioned and the video was helpful in seeing everything. thank you!! More

BMW Northlake is great dealership. Jeff and PJ always make sure that I am taken care from the time that I arrive up until I leave. I wouldn't have my car serviced anywhere else. Jeff and PJ always make sure that I am taken care from the time that I arrive up until I leave. I wouldn't have my car serviced anywhere else. More

Always a positive experience with Jeff Day. He keeps me informed and provides excellent advice when needed. He keeps me informed and provides excellent advice when needed. More

Great customer service. Inspections are well done and videos of the inspection is informative. They've always addressed any issues I've had with my vehicle l. Inspections are well done and videos of the inspection is informative. They've always addressed any issues I've had with my vehicle l. More

This is my 4th vehicle I've either leased and/or purchased from BMW Northlake. Andrew (in service) is the man! His professionalism, honesty, and effort in providing the best customer service experie purchased from BMW Northlake. Andrew (in service) is the man! His professionalism, honesty, and effort in providing the best customer service experience is second to none everytime I come into the service department! I'm grateful for Andrew and his team of auto experts. I'll continue supporting the BMW brand for years to come. Thank you! -A. Brown More