Hendrick BMW Northlake

This was my first visit and it was great. The service advisor, Jeffrey Limthong, explained the entire process. I checked in and awaited service in the waiting area. Justin Richard, the techni The service advisor, Jeffrey Limthong, explained the entire process. I checked in and awaited service in the waiting area. Justin Richard, the technician, sent me a video explaining his findings and recommendations. Professional service all the way around. Thank-you for the amazing experience. More

Thanks Hendrick's BMW Northlake and my friendly service technician, Andrew Johnson! My last minute service appointment was quick, thorough and convenient! The service video explanations are a nice touch to technician, Andrew Johnson! My last minute service appointment was quick, thorough and convenient! The service video explanations are a nice touch too! More

Mr. Andrew Johnson was my customer service technician. He greeted me was very friendly and professional. My BMW 528 was serviced washed and cleaned. Excellent service. I would recommend. greeted me was very friendly and professional. My BMW 528 was serviced washed and cleaned. Excellent service. I would recommend. More

Jeff was very helpful and explained the service details to me. Like taking my car into this dealership for service. to me. Like taking my car into this dealership for service. More

I just had my oil and air filter changed on my X6 and the service was great. Jeff Day assisted me and made the process pleasant. the service was great. Jeff Day assisted me and made the process pleasant. More

Jeff Day had great customer service. Made my experience easy. I would recommend them to other customers. Made my experience easy. I would recommend them to other customers. More

Working with Andrew is always a win. Very great guy and great customer service. Keeps you updated on your vehicle and bear plan of action. I really appreciate it Andrew Very great guy and great customer service. Keeps you updated on your vehicle and bear plan of action. I really appreciate it Andrew More

Andrew, my service advisor was amazing! He was super helpful, kept me in the loop about was going on, and had my car ready and cleaned when I got there to pick it up :) He was super helpful, kept me in the loop about was going on, and had my car ready and cleaned when I got there to pick it up :) More

Came in at 9:30am for my maintenance appointment and was met by Andrew Johnson who immediately checked me in, helped me out with a great attitude and showed me around. Extremely positive, helpful and friend met by Andrew Johnson who immediately checked me in, helped me out with a great attitude and showed me around. Extremely positive, helpful and friendly guy. It’s that kind of experience that will have me keep coming back! More

Absolutely fantastic experience with Cole Zarpas, super knowledgeable and friendly. Thank you for a great welcome back to the BMW family knowledgeable and friendly. Thank you for a great welcome back to the BMW family More