Hendrick BMW Northlake

Absolutely fantastic experience with Cole Zarpas, super knowledgeable and friendly. Thank you for a great welcome back to the BMW family knowledgeable and friendly. Thank you for a great welcome back to the BMW family More

In my service advisor, which is Andrew is one of the best I have worked with up there. He always makes me feel comfortable when I come in and he always takes great care of my cars I have worked with up there. He always makes me feel comfortable when I come in and he always takes great care of my cars More

I brought in my BMW X3 for routine maintenance and Andrew was extremely helpful and friendly. Upon completion, he personally walked me out to my vehicle and removed all plastic and carpet liners which was a was extremely helpful and friendly. Upon completion, he personally walked me out to my vehicle and removed all plastic and carpet liners which was a nice touch. Honest dealership with great staff, More

Andrew Johnson at HENDRICK BMW NORTHLAKE was my service advisor for a recent service. He was polite, professional, and efficient at all stages of the service experience. Great job, Andrew! advisor for a recent service. He was polite, professional, and efficient at all stages of the service experience. Great job, Andrew! More

Jeff Limthong was my service advisor for this visit, and he was excellent. For a first visit to the dealership, I was welcomed, made fully aware of my options, and treated like I had been a long time custom he was excellent. For a first visit to the dealership, I was welcomed, made fully aware of my options, and treated like I had been a long time customer. The service on my car was prompt and professional, with the issue being taken care of. All in all, would highly recommend this dealership, and Jeff Limthing in particular More

On our way for a medical appointment in Charlotte we noticed the red tire light came on. Deciding to stop at the dealership just in case, Amanda took over. A nail was removed, air replaced, appointmen noticed the red tire light came on. Deciding to stop at the dealership just in case, Amanda took over. A nail was removed, air replaced, appointment completed and when we arrived back at the dealership Amanda had an Uber waiting to drive us home after we left the car in her capable hands. We have lived around the country and never before have we met someone like Amanda. She is extremely intelligent, knows how to work with customers, is completely knowledgeable regarding all of your services, mechanical or otherwise. She is also a complete professional and an exceptional asset to your corporation. Amanda Bradshaw would be welcome in virtually any corporation. Make sure no-one steals her!!! George and Micki Emmons More

Jeff Limthong was my service advisor. A+ to deal with. Made experience a pleasure. Highly recommend. A+ to deal with. Made experience a pleasure. Highly recommend. More

Great staff, very friendly! I drive two hours to continue getting my car serviced here! I drive two hours to continue getting my car serviced here! More

Amanda Bradshaw was my service advisor. She was friendly, efficient, and wonderful to work with. She explained everything upfront and the video sent by the service technician was also appr She was friendly, efficient, and wonderful to work with. She explained everything upfront and the video sent by the service technician was also appreciated. I always have a smooth and pleasant experience at Hendrick BMW Northlake. More

I recently came in for my regular routine services. Amanda Bradshaw Hendrick was my service advisor. As always, she provided me with top notch customer service. She is friendly, has a wonderful persona Amanda Bradshaw Hendrick was my service advisor. As always, she provided me with top notch customer service. She is friendly, has a wonderful personality and is always willing to offer suggestions when servicing my vehicle. More