Hendrick BMW Northlake

My service rep is Amanda Bradshaw and she is excellent. I always trust that she is looking out for me and my car. I always trust that she is looking out for me and my car. More

Jeff 2. 0 was awesome with my visit today. I was given a bad quote making the appointment and was told a complete different story upon arrival. They confirmed 0 was awesome with my visit today. I was given a bad quote making the appointment and was told a complete different story upon arrival. They confirmed the quote and honored the price. You have won my business More

They are on it like no other excellent service all around thank you guys for everything you the bomb.com thank you guys for everything you the bomb.com More

Hendrick’s employees and Jeff Day in their service department at NorthLake BMW has always been great and pleasant while having my vehicle serviced. department at NorthLake BMW has always been great and pleasant while having my vehicle serviced. More

First visit for service and first time BMW owner. Worked with Andrew Johnson who not only took care of my onboarding but gave advice on adding another BMW for our family and tips for taking care of Worked with Andrew Johnson who not only took care of my onboarding but gave advice on adding another BMW for our family and tips for taking care of my current car. More

I went in for an oil change, and it was very busy, with people waiting in line for various reasons. I was greeted by a woman (didn’t get her name) who quickly found my file and handed me over to Andrew Jo people waiting in line for various reasons. I was greeted by a woman (didn’t get her name) who quickly found my file and handed me over to Andrew Johnson. This was my first time a working with Andrew, and he was fantastic. He was very pleasant, knowledgeable, attentive and had awesome communication. As an operations executive (financial services) I know how important customer satisfaction and service is, regardless of whether you have a great/reputable product. It makes all the difference in whether customers continue doing business. Andrew is a great add to this team, and should be commended on a job well done! More

Andrew was amazing Abu Dhabi on the wrong day of my appointment and he still got me in and out appointment and he still got me in and out More

I worked with Andrew Johnson. I'l give him five stars from all angles. I was very satisfied with the service/repair/advice. I'l give him five stars from all angles. I was very satisfied with the service/repair/advice. More

I’ve always been a DIY person but when I started school I have had no time to work on my car. When it came time have a service done I took my BMW to Hendrick BMW Northlake. My service advisor Jeffery Limitho have had no time to work on my car. When it came time have a service done I took my BMW to Hendrick BMW Northlake. My service advisor Jeffery Limithong was very helpful with getting my car serviced in a timely manner. He communicated with me the whole time throughout the process. I was very well informed about the status of my vehicle and the progress being made. I would highly recommend Hendrick BMW Northlake for you BMW service needs. More

Andrew was very helpful and very thorough on providing information pertaining to my vehicle status and the status of the service provided. I highly recommend if you have a BMW and need any kind of service information pertaining to my vehicle status and the status of the service provided. I highly recommend if you have a BMW and need any kind of service at all you need to go to Hendrick BMW Northlake and try to get Andrew to help you with your service needs.thanks again . Marshall F. More