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Hendrick BMW Northlake

Charlotte, NC

4.9
1,917 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,917 reviews

May 24, 2023

Dillon was an exceptional salesman, we had a great time working with him over others. Not pushy at all, gave us the ability to think on our own. We love our new car and will be back when we need our next. More

by William Herman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Hutson
May 27, 2023 -

Hendrick BMW Northlake responded

William Herman, thank you for sharing your positive experience!

May 24, 2023

Just bought my new X5, loved everything about our buying experience with Dillon. Highly recommend him to anyone looking for a new BMW. More

by William Herman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Hutson
May 27, 2023 -

Hendrick BMW Northlake responded

William Herman, we are very happy we could provide you with a positive experience!

May 24, 2023

Purchased my new car from Dillon, we had the best experience with him. He wasn't pushy or overwhelming like most advisors. More

by William Herman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Hutson
May 27, 2023 -

Hendrick BMW Northlake responded

William Herman, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 24, 2023

The service at Northlake BMW is great. Jeff Limthong is a great communicator and goes the extra mile to make visits enjoyable. More

by whitneyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
May 26, 2023 -

Hendrick BMW Northlake responded

Whitneyb, thank you for your kind words and this wonderful review!

May 23, 2023

Blaire always takes great care of me and makes sure my car is in great shape. Always happy to see her in service. More

by Lizwheeler002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire Smith
May 23, 2023

Hendrick BMW Northlake continues to provide exceptional customer service. Thank you, Amanda Bradshaw, for another pleasant experience. More

by ms.cherie.nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
May 23, 2023

To date I have had the pleasure of working with Jeff Limthong. Jeff is very professional and made sure we were aware of service status throughout the visit today. The service waiting room is always i More

by deborahlilly374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
May 23, 2023 -

Hendrick BMW Northlake responded

Deborahlilly374, thank you for your kind words and this wonderful review!

May 23, 2023

Andrew was attentive to my needs. I was kept informed the entire visit. Thank you! More

by cwisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Stefanie Lisa
May 23, 2023 -

Hendrick BMW Northlake responded

Cwisham, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 22, 2023

My I4 M50 displayed two codes unexpectedly which required a visit to the Hendricks Dealership which is not my normal VA BMW dealership. Jeff Limthong, my new NC service advisor was excellent. He was able t More

by HOVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
May 23, 2023 -

Hendrick BMW Northlake responded

Hovo, thank you for sharing your positive experience!

May 22, 2023

Entire experience was great from start to finish. Andrew Johnson was exceptional and so pleasant to work with. I definitely recommend Andrew and the BMW team for any BMW car needs. More

by weveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
May 23, 2023 -

Hendrick BMW Northlake responded

Weveras, we are very happy we could provide you with a positive experience!

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