
Hendrick BMW Northlake
Charlotte, NC
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I received excellent customer service. All of my questions were answered astutely, professionally and promptly. I wholeheartedly recommend them. All of my questions were answered astutely, professionally and promptly. I wholeheartedly recommend them. More
Excellent customer service and excellent service overall. All services within timely manner. All questions were answered with proper knowledge of services and products. All services within timely manner. All questions were answered with proper knowledge of services and products. More
Hendrick has serviced my family’s BMWs for nearly 25 years and we have always been impressed by the quality service. I worked with Andrew Johnson this visit. He explained everything that would be done a years and we have always been impressed by the quality service. I worked with Andrew Johnson this visit. He explained everything that would be done and kept me up to date on progress. I also purchased a mat from parts and was highly satisfied with that transaction as well. It’s always a pleasure. More
I had recent service on my M850. The BMW team did a great job of analyzing the car and taking care of my issues. Jeff Day kept my informed of the necessary service and provided exc The BMW team did a great job of analyzing the car and taking care of my issues. Jeff Day kept my informed of the necessary service and provided excellent assistance. I will be back for future service! Mark Weigel More
This dealership is awesome. Everyone is professional and extremely friendly. They are informative and helpful. My service advisor, Jeffrey Limthong, is fantastic. He kept me inf Everyone is professional and extremely friendly. They are informative and helpful. My service advisor, Jeffrey Limthong, is fantastic. He kept me informed throughout the entire process. He was friendly and answered all of my questions with a smile. More