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Hendrick BMW Northlake

Charlotte, NC

5.0
1,666 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,666 reviews

February 07, 2023

Jeff D. made the effort to get us in and out quickly when the problem was a simple one. Much appreciated! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 08, 2023 -

Hendrick BMW Northlake responded

We appreciate your positive review about your recent experience with us!

February 07, 2023

This dealership is awesome. Everyone is professional and extremely friendly. They are informative and helpful. My service advisor, Jeffrey Limthong, is fantastic. He kept me inf More

by DaneeGittens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Feb 08, 2023 -

Hendrick BMW Northlake responded

Daneegittens, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 07, 2023

Fantastic service-helpful , Knowledgeable , polite and prompt ! Brought in a 2007 328 for a recall which was handled quickly at no cost. More

by Kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Feb 08, 2023 -

Hendrick BMW Northlake responded

Kk, we're glad you had such a wonderful experience with us!

February 07, 2023

Andrew was extremely helpful and knowledgeable. Kept us updated and all around took fantastic care of us! More

by Berniechevalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 09, 2023 -

Hendrick BMW Northlake responded

Berniechevalier, we are very happy we could provide you with a positive experience!

February 07, 2023

The service department was thoughtful and accommodating. They communicated quickly and efficiently and were prompt in their evaluation of my vehicle and execution of its service. More

by HobNob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Feb 09, 2023 -

Hendrick BMW Northlake responded

Hobnob, thank you for sharing your positive experience!

February 05, 2023

Andrew Johnson provided outstanding service for me and also for my wife. He has advised both of us regarding our vehicles. We refuse to take our vehicles to any other provider, because of the great servic More

by eubie11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Feb 08, 2023 -

Hendrick BMW Northlake responded

Eubie11, we are very happy we could provide you with a positive experience!

February 04, 2023

Ligon Washington was our salesman and ge provided Excellent Service! I and my husband are pleased to do business with the dealership. More

by pfaison27
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Feb 06, 2023 -

Hendrick BMW Northlake responded

Pfaison27, thank you for sharing your positive experience!

February 03, 2023

The service was excellent at Hendrick BMW Northlake. ...Jeffrey Limthong was very helpful and very attentive and took care of us during the entire process! More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Feb 05, 2023 -

Hendrick BMW Northlake responded

Eric, thank you for sharing your positive experience!

February 02, 2023

Blair Smith is always polite and professional. She very knowledgeable and explain everything in details. I would recommend Hendricks to my family and friends. More

by stanleyjordan65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Smith
Feb 05, 2023 -

Hendrick BMW Northlake responded

Stanleyjordan65, we are very happy we could provide you with a positive experience!

February 02, 2023

Jeff Limthong and his team provided exceptional service. I’m new to the area and, when you’re a car enthusiast, finding a new team to service your vehicle is stressful. Jeff put me at ease by ensuring me More

by Slpnbyu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Feb 05, 2023 -

Hendrick BMW Northlake responded

Slpnbyu, we are very happy we could provide you with a positive experience!

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