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Hendrick BMW Northlake

Charlotte, NC

5.0
1,666 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,666 reviews

February 02, 2023

Such a great customer service at this dealership! Keyla helped us and made the whole experience pain free and enjoyable. So grateful we dealt with her because this was my first time buying a car wher More

by JillJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keyla V
Feb 05, 2023 -

Hendrick BMW Northlake responded

Jillj, we're glad you had such a wonderful experience with us!

February 01, 2023

I've worked with Blaire several times and she is awesome! Her customer service and knowledge of the product is second to none. More

by Jose.alicea77
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 03, 2023 -

Hendrick BMW Northlake responded

Jose.alicea77, we are very happy we could provide you with a positive experience!

January 31, 2023

I loved my time with Dillion he was my car salesman! He took the time to understand my needs and found the perfect car for me. The sales manager Antoine was amazing and very professional. He made sure e More

by Candacesdixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Dillion Cameron
Feb 02, 2023 -

Hendrick BMW Northlake responded

Candacesdixon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

January 31, 2023

Wanted to say thank you to Amanda for providing a fantastic service experience. Professional, knowledgeable and kind. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 01, 2023 -

Hendrick BMW Northlake responded

We appreciate your positive review about your recent experience with us!

January 31, 2023

Will definitely be back after having a great experience while having our vehicle serviced. Amanda kept us informed the whole time. Great experience. More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 01, 2023 -

Hendrick BMW Northlake responded

Kelli, thank you for sharing your positive experience!

January 31, 2023

Our service advisor, Jim L. Was so helpful and accommodating! He really went above and beyond, giving us a great experience More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim limyhong
Feb 02, 2023 -

Hendrick BMW Northlake responded

Greg, we are very happy we could provide you with a positive experience!

January 31, 2023

Jeffrey Limthong, was an excellent service provider. I arrived a day earlier for my appointment and Jeffrey was able to get worked my service worked a day earlier. He also informed me that my battery f More

by jfgaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 02, 2023 -

Hendrick BMW Northlake responded

Jfgaines, we're glad you had such a wonderful experience with us!

January 29, 2023

Jeff Day was an amazing Rep and helped me along the way with everything I needed. I’m cautious about taking cars back to the dealership but Jeff made everything easy and was a pleasure working with! I will More

by Jarrettbrown123
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jan 31, 2023 -

Hendrick BMW Northlake responded

Jarrettbrown123, thanks for your praise and kind comments about our team.

January 29, 2023

Great dealership, get all of my oil changes here. Staff is always super nice got help from Blaire she was awesome! More

by Brittany2.little
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaire smith
Jan 31, 2023 -

Hendrick BMW Northlake responded

Brittany2.little, we're glad you had such a wonderful experience with us!

January 28, 2023

Andrew J. always provides top notch service! I trust his team to keep our family fleet in excellent condition. More

by ncutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cave
Jan 31, 2023 -

Hendrick BMW Northlake responded

Ncutts, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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