Hendrick BMW Northlake

This was my first business to this dealer and I was coming in for routine oil change and service. My rep, Jeffrey Limthong started things off in an amazing fashion by greeting me immediately and explai coming in for routine oil change and service. My rep, Jeffrey Limthong started things off in an amazing fashion by greeting me immediately and explained everything clearly, was super polite, and was very easy to work with. In fact, I would say that he was the nicest service rep I've ever dealt with from any dealership. I can't speak to much else on this dealership as this was my first encounter with them, but I couldn't be happier with the service and feel confident going back in the future now. More

Purchased a 2023 X7 for my wife, had the best experience working with Dillon on Saturday. He made the process super easy and not stressful at all compared to past experiences buying cars. working with Dillon on Saturday. He made the process super easy and not stressful at all compared to past experiences buying cars. More

Always a pleasure working with Amanda Bradshaw at the dealership. She is 100% professional and considerate. She consistently goes the extra mile to ensure I’m well taken care of when I need service. THAN dealership. She is 100% professional and considerate. She consistently goes the extra mile to ensure I’m well taken care of when I need service. THANK YOU AMANDA!!! More

Hendrick dealership Northlake great atmosphere. Very clean and welcoming.from the time you enter the service department thru the Customer Service waiting area. Very clean and welcoming.from the time you enter the service department thru the Customer Service waiting area. More

This was my first experience at this Hendricks location and Jeffrey Limthong made it a very pleasant visit .I love how he stayed in communication with me about my cars progress. I had no surprise service p and Jeffrey Limthong made it a very pleasant visit .I love how he stayed in communication with me about my cars progress. I had no surprise service prices and the price we discussed was exactly the price I paid . He even made sure my car was vacuumed out and the outside washed which was a pleasant surprise. I will be back for all of my service needs ! More

Jeffrey Limthong helped me with my car service experience today. It was seamless from start to finish. I will definitely ask for him the next time I have scheduled service performed. today. It was seamless from start to finish. I will definitely ask for him the next time I have scheduled service performed. More

I worked with Jeff limthong today and it was a great experience. He was very thorough and explained to me everything I needed to know. I would go back just to work with him again. experience. He was very thorough and explained to me everything I needed to know. I would go back just to work with him again. More

Jeffrey Limthong best service rep ever. Help me and my wifes BMW today for recall issue. Kepts in great contect. Built good customer service relationship. Ill make sure he gets credit fo Help me and my wifes BMW today for recall issue. Kepts in great contect. Built good customer service relationship. Ill make sure he gets credit for repair work More

Jeff Day in the Service Dept was exceptional. He made the process easy to work through, communicated well with me throughout the process, and overall did a great job. Would highly recommend worki He made the process easy to work through, communicated well with me throughout the process, and overall did a great job. Would highly recommend working with Jeff. More

Great service on my 2022 X3 by Jeff Limthong and team. Jeff was very responsive with updating me on the progress. Jeff was very responsive with updating me on the progress. More