Hendrick BMW Northlake

Jeffrey Limthong, was an excellent service provider. I arrived a day earlier for my appointment and Jeffrey was able to get worked my service worked a day earlier. He also informed me that my battery f I arrived a day earlier for my appointment and Jeffrey was able to get worked my service worked a day earlier. He also informed me that my battery for my key fob, could be replaced at no cost and ensured it was done. I am looking forward to working with Jeffrey as my service advisor for the future. More

Jeff Day was an amazing Rep and helped me along the way with everything I needed. I’m cautious about taking cars back to the dealership but Jeff made everything easy and was a pleasure working with! I will with everything I needed. I’m cautious about taking cars back to the dealership but Jeff made everything easy and was a pleasure working with! I will definitely reach out to Jeff Day the next time I need service on my BMW. 10/10 More

Great dealership, get all of my oil changes here. Staff is always super nice got help from Blaire she was awesome! Staff is always super nice got help from Blaire she was awesome! More

Andrew J. always provides top notch service! I trust his team to keep our family fleet in excellent condition. always provides top notch service! I trust his team to keep our family fleet in excellent condition. More

Blair was amazing to work with. Very knowledgeable and she kept me updated while my car was in for service. Customer service is always a hit at Hendrick BMW Northlake! Very knowledgeable and she kept me updated while my car was in for service. Customer service is always a hit at Hendrick BMW Northlake! More

Jeff at Hendrick BMW was great. He explained everything and kept me updated on my service. He and everyone at the dealership are professional and welcoming anytime I get my car serv He explained everything and kept me updated on my service. He and everyone at the dealership are professional and welcoming anytime I get my car serviced. I definitely trust them with my vehicle! More

Jeff was able to fit me in for an appointment ASAP and was very knowledgeable. was very knowledgeable. More

Very happy with the service and attention received from Jeff Day. I would highly recommend him to anyone seeking service on their BMW. Excellent experience! Thank You! Jeff Day. I would highly recommend him to anyone seeking service on their BMW. Excellent experience! Thank You! More

I worked with Jeff Limthong today and he was great! I dropped my car off in the morning as planned for regular maintenance, and later that day discovered I had a giant gash on the inside of one of my t I dropped my car off in the morning as planned for regular maintenance, and later that day discovered I had a giant gash on the inside of one of my tires. I planned on replacing them soon either way, but then I felt the need to do it immediately. I called Jeff and he was able to send a driver to their local warehouse, retrieve the new tires, install them, and do an alignment all within a couple hours! It was an excellent experience and I plan to continue going to this location as long as I own a BMW. More

Great dealership! Great team….especially Jeff Day in the service department! Always on top of the situation and a pleasure to work with. Great team….especially Jeff Day in the service department! Always on top of the situation and a pleasure to work with. More