Hendrick BMW Northlake

I have purchased several new cars over the past 20 years. My experience with Dillon at Hendrick BMW Northlake was the most enjoyable purchase I have ever had. He was very pleasant to work. I will definitely My experience with Dillon at Hendrick BMW Northlake was the most enjoyable purchase I have ever had. He was very pleasant to work. I will definitely use this dealer and Dillon again. More

I HAVE ALWAYS DEALT WITH JEFF WHENEVER I GO TO SERVICE, or for any other issues I may have. Jeff is quiet, pleasant and caring to me and to everyone else that’s goes to him. Great team work for everyone at or for any other issues I may have. Jeff is quiet, pleasant and caring to me and to everyone else that’s goes to him. Great team work for everyone at Hendrick BMW, Northlake More

I came in inquiring about a used BMW after totaling my car I’ve had since college. I have never bought a car w/o my family’s help so I was worried about being pressured into something I didn’t want or cou car I’ve had since college. I have never bought a car w/o my family’s help so I was worried about being pressured into something I didn’t want or couldn’t afford. After doing my research & setting my budget, I decided to visit BMW Northlake. Ligon greeted me at the door as I walked in & the rest is history. He stayed within my price range & only showed me cars I was interested in. No up selling or pressure at all. I was very nervous testing driving a luxury car for the first time but Ligon helped me to relax while enjoying what would be my new car. One thing that stood out was how he highlighted the safety features more instead of the bells & whistles of the car. Meant a lot to me to have that post accident. Within a day I got back to him with my finances ready. The rest of the staff was super helpful too. From showing a quick tutorial of the car, cleaning it, walking me through the details of the warranty (a huge deal for me), & just being nice and courteous to me while I waited for final approvals & paperwork. Ligon even arranged for one of the other associates to follow me & pick me up while I dropped my rental car off. I walked away with a new car & having my first car buying experience go better than I anticipated.. More

This was my first business to this dealer and I was coming in for routine oil change and service. My rep, Jeffrey Limthong started things off in an amazing fashion by greeting me immediately and explai coming in for routine oil change and service. My rep, Jeffrey Limthong started things off in an amazing fashion by greeting me immediately and explained everything clearly, was super polite, and was very easy to work with. In fact, I would say that he was the nicest service rep I've ever dealt with from any dealership. I can't speak to much else on this dealership as this was my first encounter with them, but I couldn't be happier with the service and feel confident going back in the future now. More

Purchased a 2023 X7 for my wife, had the best experience working with Dillon on Saturday. He made the process super easy and not stressful at all compared to past experiences buying cars. working with Dillon on Saturday. He made the process super easy and not stressful at all compared to past experiences buying cars. More

Always a pleasure working with Amanda Bradshaw at the dealership. She is 100% professional and considerate. She consistently goes the extra mile to ensure I’m well taken care of when I need service. THAN dealership. She is 100% professional and considerate. She consistently goes the extra mile to ensure I’m well taken care of when I need service. THANK YOU AMANDA!!! More

Hendrick dealership Northlake great atmosphere. Very clean and welcoming.from the time you enter the service department thru the Customer Service waiting area. Very clean and welcoming.from the time you enter the service department thru the Customer Service waiting area. More

This was my first experience at this Hendricks location and Jeffrey Limthong made it a very pleasant visit .I love how he stayed in communication with me about my cars progress. I had no surprise service p and Jeffrey Limthong made it a very pleasant visit .I love how he stayed in communication with me about my cars progress. I had no surprise service prices and the price we discussed was exactly the price I paid . He even made sure my car was vacuumed out and the outside washed which was a pleasant surprise. I will be back for all of my service needs ! More

Jeffrey Limthong helped me with my car service experience today. It was seamless from start to finish. I will definitely ask for him the next time I have scheduled service performed. today. It was seamless from start to finish. I will definitely ask for him the next time I have scheduled service performed. More

I worked with Jeff limthong today and it was a great experience. He was very thorough and explained to me everything I needed to know. I would go back just to work with him again. experience. He was very thorough and explained to me everything I needed to know. I would go back just to work with him again. More