Hendrick BMW Northlake

Jeff Day was professional, friendly and helpful! I highly recommend Jeff and Hendrick BMW Northlake service or buy a car from! I highly recommend Jeff and Hendrick BMW Northlake service or buy a car from! More

I always receive great customer service at the BMW in Northlake and it’s always a pleasure to see my Advisor William Guevara he always takes the time to explain to me about the services that my vehicle n Northlake and it’s always a pleasure to see my Advisor William Guevara he always takes the time to explain to me about the services that my vehicle need to keep my vehicle up to date and I also have a chance to sit and talk to P.J. Caple she’s a pleasure to talk with!! More

First of all the employees are so sweet and helpful while doing business with you. Second of all the snack bar has my heart. doing business with you. Second of all the snack bar has my heart. More

My service advisor at Hendrick BMW Northlake, Amanda Bradshaw, was fantastic. My wife services her car with Amanda. She suggested using the advisor, Amanda. I’m sure glad I listened! Going forward all o Bradshaw, was fantastic. My wife services her car with Amanda. She suggested using the advisor, Amanda. I’m sure glad I listened! Going forward all of my service appointments will be with Amanda. More

Jeff Day was a huge help when I was left stranded on a road trip needing a new tire. Excellent customer service. road trip needing a new tire. Excellent customer service. More

We’ve worked with Jeff Day for years! We value his attention to details, advisement of services, promptness, and explanation of service. I appreciate the video walk around under the vehic We value his attention to details, advisement of services, promptness, and explanation of service. I appreciate the video walk around under the vehicle showing how our vehicle looks! Well Done!! More

I had the pleasure of working with Andrew Johnson again. He was very attentive and he respected my time. He kept me informed as to what was happening with my vehicle and he had me in and out of the shop in He was very attentive and he respected my time. He kept me informed as to what was happening with my vehicle and he had me in and out of the shop in no time. Andrew will continue to be my go to person at the BMW Northlake location. More

Amanda Bradshaw is such a joy to work with, she kept me informed the entire time. Northlake went out of their way (literally went to pick one up from another location) to find a needed replacement tire sin informed the entire time. Northlake went out of their way (literally went to pick one up from another location) to find a needed replacement tire since they didn't have one in stock. More

I had a flat tire, called BMW, they had me in within an hour of mg call. Andrew (service advisor) was amazing. He reviewed my warranties, went ahead and had 2 other services performed so I wouldn’t have to hour of mg call. Andrew (service advisor) was amazing. He reviewed my warranties, went ahead and had 2 other services performed so I wouldn’t have to come back and had my car ready same day. Everyone was polite, patient and took extreme care for me and my car. Andrew followed up throughout the day and even checked up the next day. Couldn’t ask for better service! More

Jeff Day thank you so much, you and the service guys came to the rescue again!! I appreciate it! Thanks for your good customer service like always. Have a good day! to the rescue again!! I appreciate it! Thanks for your good customer service like always. Have a good day! More