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Hendrick BMW Northlake

Charlotte, NC

5.0
1,672 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,672 reviews

January 20, 2023

Jeffrey Limthong helped me with my car service experience today. It was seamless from start to finish. I will definitely ask for him the next time I have scheduled service performed. More

by Justina H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 23, 2023 -

Hendrick BMW Northlake responded

Justina H, we are very happy we could provide you with a positive experience!

January 20, 2023

I worked with Jeff limthong today and it was a great experience. He was very thorough and explained to me everything I needed to know. I would go back just to work with him again. More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 23, 2023 -

Hendrick BMW Northlake responded

Anthony, we're glad you had such a wonderful experience with us!

January 20, 2023

Jeffrey Limthong best service rep ever. Help me and my wifes BMW today for recall issue. Kepts in great contect. Built good customer service relationship. Ill make sure he gets credit fo More

by lanierturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 23, 2023 -

Hendrick BMW Northlake responded

Lanierturner, thank you so much for the positive review!

Jan 23, 2023 -

Hendrick BMW Northlake responded

Lanierturner, thank you so much for the positive review!

January 19, 2023

Great service on my 2022 X3 by Jeff Limthong and team. Jeff was very responsive with updating me on the progress. More

by jbolger21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jan 21, 2023 -

Hendrick BMW Northlake responded

Jbolger21, we're glad you had such a wonderful experience with us!

January 19, 2023

I had my vehicle serviced to address some recalls and it was a great experience. Great service representatives and customer care. More

by sbstian89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 23, 2023 -

Hendrick BMW Northlake responded

Sbstian89, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 19, 2023

Jeff Day in the Service Dept was exceptional. He made the process easy to work through, communicated well with me throughout the process, and overall did a great job. Would highly recommend worki More

by eddymerckx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 23, 2023 -

Hendrick BMW Northlake responded

Eddymerckx, thank you for your kind words and this wonderful review!

January 18, 2023

Jeff Limthong was absolutely amazing to work with. He went over and beyond to ensure my experience was pleasant. He kept me informed of my car’s progress every step of the way. He was very patient and More

by L Gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong, Stefanie Lisa
Jan 20, 2023 -

Hendrick BMW Northlake responded

L Gilmore, thank you for sharing your positive experience!

January 18, 2023

My service appt with Jeffery Limthong was top notice! Very nice and thorough…. I would recommend the dealer and service department. More

by Melissamcmahan77
Recommend Dealer
Yes
Employees Worked With
Jeffery Limthong, Stefanie Lisa
Jan 20, 2023 -

Hendrick BMW Northlake responded

Melissamcmahan77, we are very happy we could provide you with a positive experience!

January 18, 2023

Amanda always provides an exceptional customer experience. She is professional, informative and explains the service tasks performed on the car. Thank you Amanda More

by thomasons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 20, 2023 -

Hendrick BMW Northlake responded

Thomasons, we are very happy we could provide you with a positive experience!

January 17, 2023

Jeff was great. He explained everything that was needed with my car and was very professional More

by ofmare10
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 18, 2023 -

Hendrick BMW Northlake responded

Ofmare10, we are very happy we could provide you with a positive experience!

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