Hendrick BMW Northlake

Andrew Johnson did a fantastic job as a Service Advisor for my last visit. The team had to chase down a problem and he kept me informed every step of the way and advised on next steps that were in my best for my last visit. The team had to chase down a problem and he kept me informed every step of the way and advised on next steps that were in my best interests. Couldn’t have been happier with my experience! More

Jeff was very professional and helpful and appreciative of his approach with customers It was a good experience . of his approach with customers It was a good experience . More

My advisor Jeffrey Limthong kept me informed through the process of getting my car serviced and repaired. The tech sending the video showing the issues was a plus and helped in the describing making on wha process of getting my car serviced and repaired. The tech sending the video showing the issues was a plus and helped in the describing making on what repairs were needed. More

Jeff Day was a huge help when I was left stranded on a road trip needing a new tire. Excellent customer service. road trip needing a new tire. Excellent customer service. More

Jeff Day was professional, friendly and helpful! I highly recommend Jeff and Hendrick BMW Northlake service or buy a car from! I highly recommend Jeff and Hendrick BMW Northlake service or buy a car from! More

I always receive great customer service at the BMW in Northlake and it’s always a pleasure to see my Advisor William Guevara he always takes the time to explain to me about the services that my vehicle n Northlake and it’s always a pleasure to see my Advisor William Guevara he always takes the time to explain to me about the services that my vehicle need to keep my vehicle up to date and I also have a chance to sit and talk to P.J. Caple she’s a pleasure to talk with!! More

First of all the employees are so sweet and helpful while doing business with you. Second of all the snack bar has my heart. doing business with you. Second of all the snack bar has my heart. More

My service advisor at Hendrick BMW Northlake, Amanda Bradshaw, was fantastic. My wife services her car with Amanda. She suggested using the advisor, Amanda. I’m sure glad I listened! Going forward all o Bradshaw, was fantastic. My wife services her car with Amanda. She suggested using the advisor, Amanda. I’m sure glad I listened! Going forward all of my service appointments will be with Amanda. More

Amanda Bradshaw is such a joy to work with, she kept me informed the entire time. Northlake went out of their way (literally went to pick one up from another location) to find a needed replacement tire sin informed the entire time. Northlake went out of their way (literally went to pick one up from another location) to find a needed replacement tire since they didn't have one in stock. More

I had the pleasure of working with Andrew Johnson again. He was very attentive and he respected my time. He kept me informed as to what was happening with my vehicle and he had me in and out of the shop in He was very attentive and he respected my time. He kept me informed as to what was happening with my vehicle and he had me in and out of the shop in no time. Andrew will continue to be my go to person at the BMW Northlake location. More