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Hendrick BMW Northlake

Charlotte, NC

5.0
1,646 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,646 reviews

December 31, 2022

Had a fantastic experience at Hendrick Northlake - Keyla was wonderful to work with and made it a smooth and easy transaction More

by Sdrickenbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keyla
Jan 03, 2023 -

Hendrick BMW Northlake responded

Sdrickenbaker, we are very happy we could provide you with a positive experience!

December 31, 2022

Very professional experience from Amanda. She's very honest and goes into great detail to explain anything and everything about the process. More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 02, 2023 -

Hendrick BMW Northlake responded

Sean, thank you for your kind words and this wonderful review!

December 30, 2022

Ligon Washington is the best. I highly recommend him. Very professional and answers all your questions. More

by abarzetta
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Jan 01, 2023 -

Hendrick BMW Northlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2022

Jeff Day has been very helpful. I had a good experience for the car maintenance. More

by Stephanie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 01, 2023 -

Hendrick BMW Northlake responded

Stephanie, we are very happy we could provide you with a positive experience!

December 30, 2022

Jeff was great! He was so nice and courteous . It was a smooth transaction and with my new tires , my car runs great! More

by Jill Pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 01, 2023 -

Hendrick BMW Northlake responded

Jill Pereira, thank you so much for the positive review!

December 30, 2022

I dealt with Jeff Day and he was incredible! He made sure that my car was complete in a timely fashion. Jeff made sure I felt like I was driving the “ultimate driving machine”!! Customer Service More

by Emoyer625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 01, 2023 -

Hendrick BMW Northlake responded

Emoyer625, we're glad to hear you enjoyed your visit.

December 30, 2022

Andrew is my go to service advisor. He makes sure my vehicle is taken care of efficiently and quickly More

by JS115
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jan 01, 2023 -

Hendrick BMW Northlake responded

We appreciate your positive review about your recent experience with us!

December 30, 2022

Jeff Day is my guy! I appreciate the texts about the status of my car. He outlines options and doesn’t pressure me into a course of action. More

by 540iGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 01, 2023 -

Hendrick BMW Northlake responded

540iguy, thank you for sharing your positive experience!

December 30, 2022

Andrew toook great care of me and my vehicle. I highly recommend him for your vehicle servicing More

by Smith33
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jan 01, 2023 -

Hendrick BMW Northlake responded

Smith33, thank you for your kind words and this wonderful review!

December 30, 2022

Andrew Johnson is my service advisor and always takes great care of my vehicle when in service More

by Smith33
Recommend Dealer
Yes
Employees Worked With
Andrew J
Jan 01, 2023 -

Hendrick BMW Northlake responded

Smith33, we're glad to hear you enjoyed your visit.

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