Hendrick BMW Northlake

Andrew is amazing at what he does! From first checking in for my appointment towards the end he made sure he followed up with information I needed! From first checking in for my appointment towards the end he made sure he followed up with information I needed! More

I recently had my vehicle serviced here. I worked directly with Jeff Day and had a great experience! They were all very kind, professional and knowledgeable. I really appreciated how well th I worked directly with Jeff Day and had a great experience! They were all very kind, professional and knowledgeable. I really appreciated how well they communicated with me during the process. I am a big fan! More

Jeffrey Limthong was great to deal with during my most recent service appointment. Amazing communication throughout the entire process, highly recommend Hendrick BMW Northlake! recent service appointment. Amazing communication throughout the entire process, highly recommend Hendrick BMW Northlake! More

Jeff Day made my service visit smooth and easy. I appreciate all his help and advice. I appreciate all his help and advice. More

Andrew was awesome! Explained all of my options, great communication, and gave me a brand new loaner car! Explained all of my options, great communication, and gave me a brand new loaner car! More

I was well taken care of by a nice gentleman named Jeff Limthong. He communicated well with me as to timing and costs. He was extremely accommodating. Limthong. He communicated well with me as to timing and costs. He was extremely accommodating. More

Andrew was my service advisor and was so efficient and courteous while my car was at the dealership. He kept me informed and up to date on the status of my service. Very professional. courteous while my car was at the dealership. He kept me informed and up to date on the status of my service. Very professional. More

Starting with the people that answer the phone within the service department they're knowledgeable and professional. I sent two teenage daughters in with two separate vehicles for service and repairs and the service department they're knowledgeable and professional. I sent two teenage daughters in with two separate vehicles for service and repairs and they were treated respectfully. everything is explained by the service advisor Andrew was great and communicating what was going to be done when it was going to be done and potential cost. I received a video, a phone call and an email when the work was completed. He took the time to explain each item thoroughly. More

Nathan in service exceeded my expectations and went above and beyond to get me in and out of his department! I was running way behind that day and his professionalism is greatly appreciated!! Thank you, Nath and beyond to get me in and out of his department! I was running way behind that day and his professionalism is greatly appreciated!! Thank you, Nathan and Hendrick BMW More

Jeff with Service at BMW Northlake provides excellent customer service with a high degree of professionalism. Great experience overall! customer service with a high degree of professionalism. Great experience overall! More