
Hendrick BMW Northlake
Charlotte, NC
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It was a pleasure working with Jeff Limthong. He clearly and thoroughly explained everything and he completed my service ahead of schedule. Will definitely work with him going forward. He clearly and thoroughly explained everything and he completed my service ahead of schedule. Will definitely work with him going forward. More
Max from BMW Northlake went above and beyond and provided unparalleled service today. I was driving my daughter home and unfortunately got a flat tire. I immediately was put at ease by Max and he assured me unparalleled service today. I was driving my daughter home and unfortunately got a flat tire. I immediately was put at ease by Max and he assured me he would do whatever it took to ensure my tire was ordered and installed prior to the holidays. He even went so far to have a loaner delivered to my house and BMW Northlake won the day as we had tickets to the Nutcracker. Not only did we make it to the show but my car was ready when the show was finished - new tire and all. Max, you are an incredible individual and I truly appreciate you making sure my daughter and I were safe. The service and proactive updates you provided set the bar and it’s why I continue to buy from BMW. Thanks to the Team at the Dealership, Technicians, and especially Max for making our holiday a lot brighter! More
I’ve been a client of Northlake BMW for 10 years and I’m always impressed. I appreciate the service centers specialist Andrew Johnson’s attention to detail and communication as my vehicle was being worked o always impressed. I appreciate the service centers specialist Andrew Johnson’s attention to detail and communication as my vehicle was being worked on. Keep up the excellent work! More
I purchased my BMW from Hendrick’s BMW. Ligon Washington was my salesperson. Mr. Washington was knowledgeable and professional. I would definitely recommend my family and friends to shop Ligon Washington was my salesperson. Mr. Washington was knowledgeable and professional. I would definitely recommend my family and friends to shop this dealership and ask for Mr. Ligon Washington. More
Jeffrey did a wonderful job. .:the dealership not so much…I was told you had my tire in stock but then you didn’t. I had to leave the car overnight..::Jeffrey make the difficult s .:the dealership not so much…I was told you had my tire in stock but then you didn’t. I had to leave the car overnight..::Jeffrey make the difficult situation much better…. More