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Hendrick BMW Northlake

Charlotte, NC

5.0
1,646 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,646 reviews

December 23, 2022

Great service and always helpful Nate is very attentive and responsive. I’m always taken care of whenever I need help. More

by Lewispatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan , Stefanie Lisa
Dec 25, 2022 -

Hendrick BMW Northlake responded

Lewispatrick, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 22, 2022

Andrew was amazing and helped get a loaner for me last minute in a very stressful situation. Great service! Thanks Andrew! More

by Awolff8
Recommend Dealer
Yes
Employees Worked With
Andrew , Stefanie Lisa
Dec 23, 2022 -

Hendrick BMW Northlake responded

Awolff8, thank you for sharing your positive experience!

December 22, 2022

Service is seamless. All employees are kind and very professional. My service advisor Jeff Day is fabulous!! More

by Misscol2015
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 23, 2022 -

Hendrick BMW Northlake responded

Misscol2015, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW Northlake.

December 22, 2022

It was a pleasure working with Jeff Limthong. He clearly and thoroughly explained everything and he completed my service ahead of schedule. Will definitely work with him going forward. More

by ScottH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong, Stefanie Lisa
Dec 24, 2022 -

Hendrick BMW Northlake responded

Scotth, we're glad you had such a wonderful experience with us!

December 21, 2022

Max from BMW Northlake went above and beyond and provided unparalleled service today. I was driving my daughter home and unfortunately got a flat tire. I immediately was put at ease by Max and he assured me More

by Curlyquebee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Summerville
Dec 23, 2022 -

Hendrick BMW Northlake responded

Curlyquebee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

December 21, 2022

I worked with Jeff Limthong and had a great experience. He offered recommendations and tried to find savings where he could. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 22, 2022 -

Hendrick BMW Northlake responded

Gary, we're happy to hear you had such a positive experience with our team!

December 20, 2022

I’ve been a client of Northlake BMW for 10 years and I’m always impressed. I appreciate the service centers specialist Andrew Johnson’s attention to detail and communication as my vehicle was being worked o More

by todk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Dec 21, 2022 -

Hendrick BMW Northlake responded

Todk, we are very happy we could provide you with a positive experience!

December 20, 2022

I purchased my BMW from Hendrick’s BMW. Ligon Washington was my salesperson. Mr. Washington was knowledgeable and professional. I would definitely recommend my family and friends to shop More

by lawimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Dec 22, 2022 -

Hendrick BMW Northlake responded

Lawimm, we are very happy we could provide you with a positive experience!

December 20, 2022

Jeffrey did a wonderful job. .:the dealership not so much…I was told you had my tire in stock but then you didn’t. I had to leave the car overnight..::Jeffrey make the difficult s More

by Fjenkins1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 22, 2022 -

Hendrick BMW Northlake responded

Fjenkins1116, thank you for sharing your positive experience!

December 19, 2022

Nathan always takes great care of me which is why I keep coming back to Hendrick BMW Northlake More

by Joe M.
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
Dec 20, 2022 -

Hendrick BMW Northlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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