Hendrick BMW Northlake

Amanda Bradshaw continues to go above and beyond for my service needs. Hands down the best advisor I have dealt with over the last 20+ years of being a BMW owner. Amanda will treat you with respect, be str service needs. Hands down the best advisor I have dealt with over the last 20+ years of being a BMW owner. Amanda will treat you with respect, be straight-forward, honest, and keeps you informed throughout the entire service visit from check-in to check-out. I hate to say it, but I don't mind when my BMW breaks because I know everything will get handled properly! More

Isaiah was great throughout the process and helped me with a new 2022 BMW X3. with a new 2022 BMW X3. More

I had Jeff Limthong help me with my service and he was a pleasure to work with. He arranged rides for me and was very helpful. pleasure to work with. He arranged rides for me and was very helpful. More

Andrew Johnson was the service advisor for our daughter’s car. Andrew is so amazing; there is nothing he won’t get accomplished for you. He was in constant communication with us & left no stone unturned to car. Andrew is so amazing; there is nothing he won’t get accomplished for you. He was in constant communication with us & left no stone unturned to get the car serviced, tires replaced, state inspection & finally research & resolve an issue with getting the proper & correct title of ownership. Our sincere gratitude to Andrew Johnson for bringing excellence back to the BMW service department!!! More

Andrew Johnson handled my recall and a separate issue communicating with me throughout the process fairly and on time. Good knowledgeable service would recommend him to help others. communicating with me throughout the process fairly and on time. Good knowledgeable service would recommend him to help others. More

Andrew is one of the best customer service representatives I’ve ever encountered. He is patient, professional, honesty, and understanding. I asked for Andrew every time I need my vehicle servi representatives I’ve ever encountered. He is patient, professional, honesty, and understanding. I asked for Andrew every time I need my vehicle serviced at this location. More

As usual, it’s always pleasant here. My service advisor was out of the office and I worked with Jeff Limthong today. I couldn’t have been happier. Jeff was thoughtful, kind, and patient. My service advisor was out of the office and I worked with Jeff Limthong today. I couldn’t have been happier. Jeff was thoughtful, kind, and patient. Thanks Jeff! More

Great experience great customer service very timely would recommend to anyone Jim Limthong outstanding job recommend to anyone Jim Limthong outstanding job More

Jesse P. offered great customer service. He was professional and courteous. I will definitely work with him again. offered great customer service. He was professional and courteous. I will definitely work with him again. More

Andrew Johnson is a true professional with excellent communication and customer service. He is a true pleasure to work with and is one of the reasons Hendricks is so successful. communication and customer service. He is a true pleasure to work with and is one of the reasons Hendricks is so successful. More