
Hendrick BMW Northlake
Charlotte, NC
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I recently had the car maintenance service at BMW Northlake. My service advisor Jeff is a great guy, very friendly, knowledgeable and helpful. I must say that the experience is outstanding. Northlake. My service advisor Jeff is a great guy, very friendly, knowledgeable and helpful. I must say that the experience is outstanding. More
Ty Cowan did a wonderful job making my recent service, recall and loaner car process pleasant and seamless. She was extremely attentive to keeping me well informed throughout the day. recall and loaner car process pleasant and seamless. She was extremely attentive to keeping me well informed throughout the day. More
I have been a customer with Hendrick Northlake BMW since 2019 my service rep is Jeff Day and is an excellent representative of the company. He always explains the options and the details of the service need 2019 my service rep is Jeff Day and is an excellent representative of the company. He always explains the options and the details of the service needed/required on my 2016 328i. He is a wonderful person to deal with at this shop, Many Kudos to him and his service. More
Ty is incredibly fast with her responses and very knowledgeable in helping with the issues I’ve had with my car, easily the best experience I’ve had at any dealership. knowledgeable in helping with the issues I’ve had with my car, easily the best experience I’ve had at any dealership. More
Grey was excellent. Low stress environment made it fun to purchase a vehicle. Normally It is very stressful for me but he made it a breeze. Thanks Grey! Low stress environment made it fun to purchase a vehicle. Normally It is very stressful for me but he made it a breeze. Thanks Grey! More