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Hendrick BMW Northlake

Charlotte, NC

5.0
1,670 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,670 reviews

November 09, 2022

BMW at Northlake never fails to provide amazing service. They have a charismatic team that provides quality work and makes you feel like you are apart of the BMW family. Their work is always of the highest More

by lakestephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 11, 2022 -

Hendrick BMW Northlake responded

Lakestephens, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

November 03, 2022

Great service and communication throughout the entire process! Andrew was awesome and I’ll definitely be using their services in the future. More

by Maurice C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson , Stefanie Lisa
Nov 07, 2022 -

Hendrick BMW Northlake responded

Maurice C., we are very happy we could provide you with a positive experience!

November 01, 2022

Andrew was my service rep on my previous visit and I’m glad he was! Clear communication and exceeded all expectations set. Thank you!! More

by BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 01, 2022 -

Hendrick BMW Northlake responded

Br, thank you so much for the positive review!

November 01, 2022

I’ve taken my BMW to Hendrick NORTHLAKE a few times since moving here two years ago. Each time I’ve experienced exceptional service. My service representative, Andrew Johnson, has always provided professiona More

by crgmrrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Nov 03, 2022 -

Hendrick BMW Northlake responded

Crgmrrs, we are very happy we could provide you with a positive experience!

October 31, 2022

Wanted to give a big thanks to Amanda for being so knowledgeable and professional on our recent visit for service. More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 01, 2022 -

Hendrick BMW Northlake responded

Princess, we are very happy we could provide you with a positive experience!

October 31, 2022

Quick thanks to Amanda Bradshaw for a great service experience. Communication was on point. Thanks again. More

by mydreamcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 01, 2022 -

Hendrick BMW Northlake responded

Hello Mydreamcar, we appreciate you taking the time to leave us this feedback.

October 30, 2022

Another great experience with Amanda. Very easy to work with. Great communication. Would highly recommend her. More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 01, 2022 -

Hendrick BMW Northlake responded

Chop, we are so happy to read such a great review about Hendrick BMW Northlake!

October 29, 2022

Amanda Bradshaw was a pleasure to work with. Amanda kept great communication while my car was being serviced. More

by lknkim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 01, 2022 -

Hendrick BMW Northlake responded

Lknkim, thank you so much for the positive review!

October 28, 2022

Amanda Bradshaw has excellent customer service skills. A+ Thanks for keeping me informed. Bravo Amanda More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ, Stefanie Lisa
Oct 31, 2022 -

Hendrick BMW Northlake responded

Hi Michelle, thank you so much for your positive comments about Hendrick BMW Northlake!

October 24, 2022

Jesse P. provided exceptional customer service and educated me on when I should get my front tires replaced. More

by Tribbshay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse P.
Oct 28, 2022 -

Hendrick BMW Northlake responded

Tribbshay, we're glad you had such a wonderful experience with us!

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