
Hendrick BMW Northlake
Charlotte, NC
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Outstanding service! Brad B. was friendly and professional. Every precaution was taken to ensure safety while I was at the dealership. Also appreciate Cat having the loaner car ready for me. Grea professional. Every precaution was taken to ensure safety while I was at the dealership. Also appreciate Cat having the loaner car ready for me. Great job everyone! More
Exceptional experience! I highly recommend Carl Busby to anyone who is looking for a trustworthy sales associate. Carl and Cameron went above and beyond to make sure I got the best deal and rate for my new anyone who is looking for a trustworthy sales associate. Carl and Cameron went above and beyond to make sure I got the best deal and rate for my new purchase. Not only did Carl tell me how much he appreciated me, he showed me.....love my swag bag! As he is overall outstanding and deserves that commission! Also a big thanks to Tyler, the BMW Genius for all his help. Carl Busby, and the Hendrick BMW Northlake Team thank you so much for your professionalism and kindness. 5 stars in every aspect! More
I was able to schedule a oil change for my x5 online and had an appointment the same day. Vinny C took care of me in a friendly and professional way. I am very satisfied with the service I received! had an appointment the same day. Vinny C took care of me in a friendly and professional way. I am very satisfied with the service I received! More
Very professional, efficient and friendly service. I was satisfied and will recommend. All my questions and concerns were addressed. I even received a follow up call as promised to address my concerns. satisfied and will recommend. All my questions and concerns were addressed. I even received a follow up call as promised to address my concerns. More
I received excellent service from Dan Stowe and Mr. Beard. This is my 8th BMW and I can say that this was the best experience I had buying the car. Beard. This is my 8th BMW and I can say that this was the best experience I had buying the car. More
BMW Northlake was outstanding in providing service for me. Great preparation for my arrival, loaner ready, kept up to date and advised when ready. The video directly from the service bay was a great touch me. Great preparation for my arrival, loaner ready, kept up to date and advised when ready. The video directly from the service bay was a great touch giving me the exact work done and advice going forward. Everyone was super friendly and helpful. More
Hendrick BMW Northlake service is very professional. The Hendrick BMW Northlake service is very professional. The team is very friendly, polite and the facility is always clean. You are always greeted prom Hendrick BMW Northlake service is very professional. The team is very friendly, polite and the facility is always clean. You are always greeted promptly upon arrival. More
Wonderful experience at this dealership. Dawson was patient, knowledgeable and professional throughout. The entire staff we dealt with made this a fantastic purchase experience. I would certainly recom patient, knowledgeable and professional throughout. The entire staff we dealt with made this a fantastic purchase experience. I would certainly recommend to family and friends! More
As always, they were very helpful, friendly and professional. What else can I say? They treated me like a member of their family. I have never been to a car dealership that made me feel so welc professional. What else can I say? They treated me like a member of their family. I have never been to a car dealership that made me feel so welcome. More
I loved the experience! It was so easy and Isaiah was so cooperative and informative! He made my purchasing experience very simple! Love my Buick! cooperative and informative! He made my purchasing experience very simple! Love my Buick! More