
Hendrick BMW Northlake
Charlotte, NC
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Excellent customer service and the time schedule promised was exact. Jeffrey Limthong kept in touch on the status of my repair and never rushed me through a conversation. He explained everything in detail a was exact. Jeffrey Limthong kept in touch on the status of my repair and never rushed me through a conversation. He explained everything in detail and made sure I did not have any questions. More
Big shoutout to PJ Caple and the BMW team for the cookie donations for students at Parkside Elementary School. Thanks for putting sweet smiles on their faces. donations for students at Parkside Elementary School. Thanks for putting sweet smiles on their faces. More
Really enjoyed the service, communication, and extra drive to take care of my needs that Jeffrey Limthong provided today during my BMW service. He made the process easy, explained things along the way, drive to take care of my needs that Jeffrey Limthong provided today during my BMW service. He made the process easy, explained things along the way, provided good updates, and went above and beyond to submit a service claim for me. Really enjoyed the service and will be back again! More
I had an extremely pleasant experience with these guys. Andrew Johnson, my service advisor, was very attentive and thorough with all the work and all my questions. This is my favorite dealership in the reg Andrew Johnson, my service advisor, was very attentive and thorough with all the work and all my questions. This is my favorite dealership in the region. More