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Hendrick BMW Northlake

Charlotte, NC

4.9
1,801 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,801 reviews

December 16, 2022

Excellent customer service and the time schedule promised was exact. Jeffrey Limthong kept in touch on the status of my repair and never rushed me through a conversation. He explained everything in detail a More

by Oecckris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 18, 2022 -

Hendrick BMW Northlake responded

Oecckris, we're glad you had such a wonderful experience with us!

December 16, 2022

Big shoutout to PJ Caple and the BMW team for the cookie donations for students at Parkside Elementary School. Thanks for putting sweet smiles on their faces. More

by tonya.mcghee
Recommend Dealer
Yes
Employees Worked With
PJ Caple
Dec 18, 2022 -

Hendrick BMW Northlake responded

Tonya.mcghee, thank you for your kind words and this wonderful review!

December 16, 2022

You all made our students' day at Parkside! Thank you so much for making the holiday season so much sweeter. More

by Coach K
Recommend Dealer
Yes
Employees Worked With
PJ, Stefanie Lisa
Dec 18, 2022 -

Hendrick BMW Northlake responded

Coach K, thank you so much for the positive review!

December 15, 2022

Amanda was pleasure to work with! Got my car in without an appointment, and even had it washed! More

by Uncgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Dec 18, 2022 -

Hendrick BMW Northlake responded

Uncgirls, we are very happy we could provide you with a positive experience!

December 15, 2022

We had a fantastic service experience with Amanda. Very knowledgeable and professional. Highly recommend her! She lights the way....:) More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Dec 16, 2022 -

Hendrick BMW Northlake responded

Rudolph, we're glad to hear you enjoyed your visit.

December 15, 2022

Amanda is the best advisor I have ever had the pleasure of dealing with. Communication was on point! Very professional. Thank you Amanda More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Dec 16, 2022 -

Hendrick BMW Northlake responded

Double Goose, we are very happy we could provide you with a positive experience!

December 15, 2022

Really enjoyed the service, communication, and extra drive to take care of my needs that Jeffrey Limthong provided today during my BMW service. He made the process easy, explained things along the way, More

by brentperkins1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 16, 2022 -

Hendrick BMW Northlake responded

Brentperkins1218, we are very happy we could provide you with a positive experience!

December 15, 2022

I had an extremely pleasant experience with these guys. Andrew Johnson, my service advisor, was very attentive and thorough with all the work and all my questions. This is my favorite dealership in the reg More

by Hadi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Dec 18, 2022 -

Hendrick BMW Northlake responded

Hadi, we are very happy we could provide you with a positive experience!

December 15, 2022

Had a regular service appointment and Andrew was very hospitable. I chose to wait and everything was completed in a timely manner. More

by Uncdentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 18, 2022 -

Hendrick BMW Northlake responded

Uncdentist, thank you for sharing your positive experience!

December 14, 2022

Wanted to send out a big thank you to Amanda for being professional and courteous on our recent service visit. More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amanda bradshaw
Dec 15, 2022 -

Hendrick BMW Northlake responded

The Grinch, we are very happy we could provide you with a positive experience!

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