Hendrick BMW Northlake

Extremely satisfied with the friendly & thorough service department who helped me this week. Matt Robinson my service representative and Zach Millard my technician were great to work with. department who helped me this week. Matt Robinson my service representative and Zach Millard my technician were great to work with. More

Standard Service Appointment Fabulous. Everything was taken care of smoothly and efficiently. Problems were explained and advice given on what solution would best suit me. Extr Fabulous. Everything was taken care of smoothly and efficiently. Problems were explained and advice given on what solution would best suit me. Extremely helpful in every way possible. More

AWESOME GROUP THEY ARE ALL VERY PROFESSIONAL AND A GREAT GROUP GREAT FACILITY I WILL BRING THEM A LOT MORE WORK. VERY FAST AND GOOD AT WHAT THEY DO THEY ARE ALL VERY PROFESSIONAL AND A GREAT GROUP GREAT FACILITY I WILL BRING THEM A LOT MORE WORK. VERY FAST AND GOOD AT WHAT THEY DO More

All good, as usual. I don't have a single bad thing to say about this dealership. They have nice, clean, and new loaners for me to use (as long as I book in advance). The I don't have a single bad thing to say about this dealership. They have nice, clean, and new loaners for me to use (as long as I book in advance). The video walk-thru from the service tech is a nice touch as well. Service writers are nice, genuine, and helpful. More

Excellent service and communications. Hendrick BMW Northlake runs like a well-oiled machine. Flawless service. The entire staff works together as a team for a seamless customer experienc Hendrick BMW Northlake runs like a well-oiled machine. Flawless service. The entire staff works together as a team for a seamless customer experience. Facility is top-notch. More

I had a great experience with BMW thanks to your client advisor Jonnie Mildner. Great customer service! I really enjoyed working with you. Thanks again Jonnie advisor Jonnie Mildner. Great customer service! I really enjoyed working with you. Thanks again Jonnie More

My first time here. Very impressed with the staff and My first time here. Very impressed with the staff and whole experience. Came in for an injector problem, ended up buying some tires that they had a My first time here. Very impressed with the staff and whole experience. Came in for an injector problem, ended up buying some tires that they had a great deal on. I'll be back!!! More

Pre-Scheduled Service Always professional and informative. I prefer this location over others that are available. Purchased my vehicle here and will continue to give them m Always professional and informative. I prefer this location over others that are available. Purchased my vehicle here and will continue to give them my business. More

I scheduled an appointment online to get my a/c fixed as well as an oil change and detailing. Matt Robinson was great. He communicated well throughout the process and made sure I got exactly what I needed. well as an oil change and detailing. Matt Robinson was great. He communicated well throughout the process and made sure I got exactly what I needed. I always leave there with great peace of mind knowing the work was done by certified BMW technicians. Definitely 5 star customer service. More

Always amazing service I called to schedule service on my car and they got me in and out the door in a loaner car within 30 minutes. Super nice people to work with. Communic I called to schedule service on my car and they got me in and out the door in a loaner car within 30 minutes. Super nice people to work with. Communication regarding repair status has always been timely. More