Back

Hendrick BMW Northlake

Charlotte, NC

5.0
1,646 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,646 reviews

September 21, 2024

Ty was absolutely wonderful; very professional, willing to help, explained everything to me in details. I was very comfortable . More

by makarigo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Sep 21, 2024 -

Hendrick BMW Northlake responded

Makarigo83, we are very happy we could provide you with a positive experience!

September 21, 2024

I have a couple of older model BMW’s and the service visits are affordable and efficient. I love taking them here. More

by Newmansvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 27, 2024 -

Hendrick BMW Northlake responded

Newmansvcs, thank you for sharing your positive experience!

September 20, 2024

Jeff did a fantastic job servicing my car! He was professional, thorough, and explained everything clearly. My car runs perfectly now, and I really appreciate his honesty and attention to deta More

by Jose Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Hi Jose Suarez, thank you so much for your positive comments about Hendrick BMW Northlake!

September 19, 2024

Ty was very professional and customer friendly. She explained explained everything before proceeding with any service to my car. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Rj, thank you for your kind words and this wonderful review!

September 19, 2024

This was my first appointment with Ty Cowan in service, yet she treated me like we were old friends. She offered great suggestions and explained each service (including the prices) BEFORE any work was done More

by AHoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Sep 21, 2024 -

Hendrick BMW Northlake responded

Ahoch, thank you for sharing your positive experience!

September 18, 2024

Jeffrey Limthong is my advisor and he does an exceptional job assisting me during every visit. He is very knowledgeable and customer focused and communicates well letting you know every detail on your car st More

by Demilyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Demilyoung, thank you for sharing your positive experience!

September 17, 2024

Excellent service and wonderful advisors. Ty Cowan deserves a special shoutout. Best affordability and scheduling. Always recommended and repeat customer More

by Portia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Sep 20, 2024 -

Hendrick BMW Northlake responded

Portia, we're glad to hear you enjoyed your visit.

September 17, 2024

Jeffery Limthong is my advisor and he is always so great to work with. He goes above and beyond to keep me in the loop of what’s going on. He has the best manners and is a pleasure to work with!!! More

by Nikki Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Limthong
Sep 20, 2024 -

Hendrick BMW Northlake responded

Nikki Stewart, we are very happy we could provide you with a positive experience!

September 17, 2024

My advisor, Jeffrey Limthong is always such a pleasure to work with. He has been my advisor for the last few years and I honestly can’t imagine working with anyone else. He is also so polite and never disapp More

by mscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Sep 21, 2024 -

Hendrick BMW Northlake responded

Mscott, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 14, 2024

Jeff was great with the service he provided: he offered great advice, was timely and efficient More

by Gr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff (service)
Sep 15, 2024 -

Hendrick BMW Northlake responded

Gr, we are very happy we could provide you with a positive experience!

...
16
...