Hendrick BMW Northlake

Great Service Department Experience I took my car for inspection, Brad Beard was quick to get my car processed so I could make another appointment on time. Peggy was generous enough to I took my car for inspection, Brad Beard was quick to get my car processed so I could make another appointment on time. Peggy was generous enough to drive me to run an errand while my car was being inspected. Pleasurable experience, in and out in 1 hour, including car wash. More

Always great service with Eric Oram I've been a BMW customer since 1996 and have always had good service. Eric is very attentive and concerned with the needs of his customers . I've been a BMW customer since 1996 and have always had good service. Eric is very attentive and concerned with the needs of his customers . More

Worst service Worst experience with this dealer not trustable before my warranty e pored told them many time issues not fixed after warranty time completesame issu Worst experience with this dealer not trustable before my warranty e pored told them many time issues not fixed after warranty time completesame issues now they want to charge all fake More

April 2017 BMW Oil Change Timely and courteous service. Simple transaction. Eric is a great guy as are all the people we encounter at Hendrick BMW Northlake. And the coffee is Timely and courteous service. Simple transaction. Eric is a great guy as are all the people we encounter at Hendrick BMW Northlake. And the coffee is pretty good too! More

GOOD CUSTOMER SERVICE VERY GOOD CUSTOMER SERVICE WHEN YOU NEED IT. LOOKING FOWARD TO WORK WITH THEM IN THE NEAR FUTURE. THANKS HENDRICK BMW NORTHLAKE, # EXCELLENT COFFEE AN VERY GOOD CUSTOMER SERVICE WHEN YOU NEED IT. LOOKING FOWARD TO WORK WITH THEM IN THE NEAR FUTURE. THANKS HENDRICK BMW NORTHLAKE, # EXCELLENT COFFEE AND SNACKS#. More

Hendrick BMW Northlake Excellent customer service from start to finish. Great experience, highly recommend. Great follow up from Service Rep and scheduling department. Ea Excellent customer service from start to finish. Great experience, highly recommend. Great follow up from Service Rep and scheduling department. Easy to schedule appointment on line. More

Eric Oram is great! I realized a huge nail had punctured my tire, shortly before I had to pick my daughter from school. Hendrick BMW Northlake was fantastic in getting me I realized a huge nail had punctured my tire, shortly before I had to pick my daughter from school. Hendrick BMW Northlake was fantastic in getting me in immediately to replace my tire at lightning speed. Eric Oram is great to work with. I will continue to do business with Hendrick Northlake. More

Wonderful Prompt attention to my needs! Courteous and friendly. Excellent coffee and snacks while you wait! Service rep was also attentive and professional . Prompt attention to my needs! Courteous and friendly. Excellent coffee and snacks while you wait! Service rep was also attentive and professional . Very good service! More

Second Oil Change Every part of my experience was acceptional... from the greeting at the drop off of my car to the Service Associate to the loaner vehicle... I will al Every part of my experience was acceptional... from the greeting at the drop off of my car to the Service Associate to the loaner vehicle... I will always service, lease or own my future vehicle from Hendrick BMw More

Servic Manager helped fix the issue. Thank you Joey Civali for taking the time too call. I only wish I could have talked with you 3 months ago. Joey and Evan helped create a pleasant atmo Thank you Joey Civali for taking the time too call. I only wish I could have talked with you 3 months ago. Joey and Evan helped create a pleasant atmosphere in fixing my car and assisting in the needs of what it needed to have done get fixed: Thank You both for all your help and for all your help. Thumbs up too The Service Department At Hendricks BMW of NorthLakes.! More