
Hendrick BMW Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
GOOD CUSTOMER SERVICE VERY GOOD CUSTOMER SERVICE WHEN YOU NEED IT. LOOKING FOWARD TO WORK WITH THEM IN THE NEAR FUTURE. THANKS HENDRICK BMW NORTHLAKE, # EXCELLENT COFFEE AN VERY GOOD CUSTOMER SERVICE WHEN YOU NEED IT. LOOKING FOWARD TO WORK WITH THEM IN THE NEAR FUTURE. THANKS HENDRICK BMW NORTHLAKE, # EXCELLENT COFFEE AND SNACKS#. More
Hendrick BMW Northlake Excellent customer service from start to finish. Great experience, highly recommend. Great follow up from Service Rep and scheduling department. Ea Excellent customer service from start to finish. Great experience, highly recommend. Great follow up from Service Rep and scheduling department. Easy to schedule appointment on line. More
Eric Oram is great! I realized a huge nail had punctured my tire, shortly before I had to pick my daughter from school. Hendrick BMW Northlake was fantastic in getting me I realized a huge nail had punctured my tire, shortly before I had to pick my daughter from school. Hendrick BMW Northlake was fantastic in getting me in immediately to replace my tire at lightning speed. Eric Oram is great to work with. I will continue to do business with Hendrick Northlake. More
Wonderful Prompt attention to my needs! Courteous and friendly. Excellent coffee and snacks while you wait! Service rep was also attentive and professional . Prompt attention to my needs! Courteous and friendly. Excellent coffee and snacks while you wait! Service rep was also attentive and professional . Very good service! More
Second Oil Change Every part of my experience was acceptional... from the greeting at the drop off of my car to the Service Associate to the loaner vehicle... I will al Every part of my experience was acceptional... from the greeting at the drop off of my car to the Service Associate to the loaner vehicle... I will always service, lease or own my future vehicle from Hendrick BMw More
Servic Manager helped fix the issue. Thank you Joey Civali for taking the time too call. I only wish I could have talked with you 3 months ago. Joey and Evan helped create a pleasant atmo Thank you Joey Civali for taking the time too call. I only wish I could have talked with you 3 months ago. Joey and Evan helped create a pleasant atmosphere in fixing my car and assisting in the needs of what it needed to have done get fixed: Thank You both for all your help and for all your help. Thumbs up too The Service Department At Hendricks BMW of NorthLakes.! More
I have the The Best Advisor ! We absolutely love Hendricks Northlake. We always receive great service. Eric Oram is our advisor and he is the most helpful most pleasant and friendl We absolutely love Hendricks Northlake. We always receive great service. Eric Oram is our advisor and he is the most helpful most pleasant and friendliest advisor. The customer service is top notch!!! More
X5 service As always Eric is the example of what I expect of a customer service representatative. Not only. Does he ensure the service is in a timely manner, but As always Eric is the example of what I expect of a customer service representatative. Not only. Does he ensure the service is in a timely manner, but he makes us feel as if we are special aadour service is special. Great visit More
Fitst oil change I was very pleased with the service department. The car was clean and I was informed of the service provided. I look forward working with Northlake BM I was very pleased with the service department. The car was clean and I was informed of the service provided. I look forward working with Northlake BMW in the future. More
Great team! Hendrick BMW at Northlake is the best place to take your vehicle for service hands down! The staff are always helpful, knowledgeable and courteous. Th Hendrick BMW at Northlake is the best place to take your vehicle for service hands down! The staff are always helpful, knowledgeable and courteous. The services I've received have been taken care of in the most professional way and done right the first time! More