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Hendrick BMW Northlake

Charlotte, NC

5.0
1,702 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,702 reviews

November 16, 2024

Jeff Day was very helpful getting me in and out quickly for the routine maintenance More

by Ravas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 17, 2024 -

Hendrick BMW Northlake responded

Ravas, we are very happy we could provide you with a positive experience!

November 15, 2024

We brought in our X5 for servicing with Jeff Day. He was awesome and went the extra mile to make sure we had what we needed. More

by jmob16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Nov 17, 2024 -

Hendrick BMW Northlake responded

Jmob16, we're glad you had such a wonderful experience with us!

November 14, 2024

Jeff was kind and very professional. The svc department took excellent care of my car More

by tomorrowmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 17, 2024 -

Hendrick BMW Northlake responded

Tomorrowmartin, we are very happy we could provide you with a positive experience!

October 31, 2024

Jeff Limthong had Great customer service, he explained everything step by step to me and went out of his way to make sure the job was done correctly. More

by Kadinp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Nov 02, 2024 -

Hendrick BMW Northlake responded

Hello Kadinp11, we appreciate you taking the time to leave us this feedback.

October 30, 2024

Jeff Day was very helpful with my service on my X3. Hendrick BMW employers are the best! More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 02, 2024 -

Hendrick BMW Northlake responded

Sc, thank you for your kind words and this wonderful review!

October 30, 2024

Thank you Grey for my new BMW! I really appreciate all your help with the purchase process More

by owufail
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Nov 02, 2024 -

Hendrick BMW Northlake responded

Owufail, we are very happy we could provide you with a positive experience!

October 30, 2024

Great experience with Grey getting my car. Really appreciate him taking the time to go through all my options and to set up my phone. I love my BMW! More

by evkonovalove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Nov 02, 2024 -

Hendrick BMW Northlake responded

Evkonovalove, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 29, 2024

Jeff Day in the service department is always friendly and professional and makes bringing my BMW in for service easy and stress free! Thanks Jeff! More

by 428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Nov 01, 2024 -

Hendrick BMW Northlake responded

428, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 26, 2024

We have had such a great experience with this dealership. We really like our X3, and love the service we get ant BMW Norhlake even more. Amanda Bradshaw is our service rep and I couldn’t be more appreciative More

by Patrick O'Brien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Oct 27, 2024 -

Hendrick BMW Northlake responded

Patrick O'Brien, we're glad you had such a wonderful experience with us!

October 24, 2024

Hans was a great sales person, respectful and not pushy, made the process fast and easy. Hans and the team helped me out with a great finance rate on my new Bmw . Everyone is very welcoming and helpful. I More

by Lesley
Recommend Dealer
Yes
Employees Worked With
Hans
Oct 25, 2024 -

Hendrick BMW Northlake responded

Lesley, thank you for sharing your positive experience!

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