Hendrick BMW Northlake

You know who made my day? PJ! She’s positive, friendly, upbeat and knowledgeable. I love interacting with her. She’s the best. upbeat and knowledgeable. I love interacting with her. She’s the best. More

I just wanted to take a moment to share the exceptional customer service I received from Nathan Schittler, he is an amazing Advisor! He was very informative during the entire process of getting my vehicle customer service I received from Nathan Schittler, he is an amazing Advisor! He was very informative during the entire process of getting my vehicle serviced. Getting car repairs can be a little stressful at times but I had no worries with Nathan. He not only gave me complete details regarding my vehicle but he also asked how I was doing before starting a conversation. He is definitely an asset to BMW and I will recommend and share this experience with family and friends. More

Blaire Smith is great to work with. Always helpful. On Blaire Smith is great to work with. Always helpful. On time and very respectful. Always smiles and do her best to make you satisfied. Thank you Bl Blaire Smith is great to work with. Always helpful. On time and very respectful. Always smiles and do her best to make you satisfied. Thank you Blaire More

I recently visited your location and I had the pleasure of being greeted by Marqui. He was professional, courteous, and answered all of my questions. The service I received was exceptional. Thanks Marqui! of being greeted by Marqui. He was professional, courteous, and answered all of my questions. The service I received was exceptional. Thanks Marqui! More

I’ve been going to this dealership for 5 years. Great staff friendly, I feel at home here. I don’t mind waiting for my vehicle to be service. Trip to the mall and back. Convenient location. trustworthy, staff friendly, I feel at home here. I don’t mind waiting for my vehicle to be service. Trip to the mall and back. Convenient location. trustworthy, reliable and knowledgeable. Peggy is great always top notch. Keep up the awesome job. I was concern about my vehicle. I’m one off those customer don’t want nothing a light or sound different. Meet with service manager simple terms he gave me a peace of mind. Thumbs up More

Nathan Collins is knowledgeable, practical, personal but professional-great advisor. Peggy is always there with a smile and gives superb customer service! professional-great advisor. Peggy is always there with a smile and gives superb customer service! More

PJ and Brad are always very professional and knowledgeable regarding my SUV concerns. PJ’s customer care is top notch! She goes beyond the call of duty to make sure I am 100% satisfied. It’ knowledgeable regarding my SUV concerns. PJ’s customer care is top notch! She goes beyond the call of duty to make sure I am 100% satisfied. It’s always a pleasure to see her when I visit the dealership. More

It was a pleasure working with PJ and Nathan during my first service visit at BMW Northlake. Being new to the bmw family, it was important for me to understand the offers and services provided at that loc first service visit at BMW Northlake. Being new to the bmw family, it was important for me to understand the offers and services provided at that location. Nathan gave me a tour and PJ closed the deal by confirming if I have any questions/issues, I can work with her and a team of experts on resolving them. I'm really excited now to book my next service and look forward to working with a great group of experienced leaders. More

Hans, my salesman, and his manager Dane were great to work with buying my new car. Hans went out of his way to spend the time showing me all the bells and whistles and really helped get the deal I neede work with buying my new car. Hans went out of his way to spend the time showing me all the bells and whistles and really helped get the deal I needed to trade vehicles. Thanks so much to Hans for negotiating the deal as they met exactly what I wanted to do the deal. I highly recommend both for a smooth and efficient transaction! More

It was a pleasure to work with Isaiah. He took care of everything over the phone because I live an hour and 20 minutes away from the dealership. Would differently reccomend working with him. everything over the phone because I live an hour and 20 minutes away from the dealership. Would differently reccomend working with him. More