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Hendrick BMW Northlake

Charlotte, NC

5.0
1,702 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,702 reviews

October 24, 2024

2024 BMW X7 M60i: My service advisor is Jeff Day and he’s been great each time the vehicle has been in for service. Had a windshield replaced from rock damage and 4 new tires/alignment done. Easy process and More

by Anthony J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 25, 2024 -

Hendrick BMW Northlake responded

Anthony J, we're glad you had such a wonderful experience with us!

October 23, 2024

Jeff Day and the BMW Hendrick Northlake service team provided us with Great customer service. We will definitely return for our future service needs, More

by Rhoughton.60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 24, 2024 -

Hendrick BMW Northlake responded

Rhoughton.60, thank you for sharing your positive experience!

October 22, 2024

I had a great experience at this dealership a couple of weeks ago, and worked with hans shayeghi to make my dream car happen More

by Joe
Recommend Dealer
Yes
Employees Worked With
Hans
Oct 24, 2024 -

Hendrick BMW Northlake responded

Joe, we are very happy we could provide you with a positive experience!

October 22, 2024

Hans shayeghi was my sales man he is knowledgeable about car and got me great deal on my trade More

by yomoxo3992
Recommend Dealer
Yes
Employees Worked With
Hans
Oct 24, 2024 -

Hendrick BMW Northlake responded

Yomoxo3992, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 20, 2024

Jeff Day is the best service advisor this BMW location has. He has been taking care of my cars since he came to work in this location. I always left completely satisfied. Jeff understands Customer Servi More

by Naz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Oct 21, 2024 -

Hendrick BMW Northlake responded

Naz, we are very happy we could provide you with a positive experience!

October 20, 2024

I have trusted this dealership with my BMW it's entire life (going on 8 years). Excellent service, excellent car, would highly recommend! Jeff Day is excellent to work with. More

by mitzi.archambo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Oct 22, 2024 -

Hendrick BMW Northlake responded

Mitzi.archambo7, we are very happy we could provide you with a positive experience!

October 18, 2024

I love this dealership, they are very professional and personal. Jeff Day is awesome !!! He makes sure that all of my service needs are met with ease! Great professional work! More

by Daryl McCullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 19, 2024 -

Hendrick BMW Northlake responded

Daryl Mccullough, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 17, 2024

I have been a BMW owner for less than a year and have been so pleased with the service I have received when taking my car in for its regular maintenance checks. Top Notch! More

by KBolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Oct 19, 2024 -

Hendrick BMW Northlake responded

Kbolin, we are very happy we could provide you with a positive experience!

October 17, 2024

Jeff Day remains an outstanding service advisor. Always good to work with him Looking forward to working with him in the future More

by p_delk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 19, 2024 -

Hendrick BMW Northlake responded

P_delk, we are very happy we could provide you with a positive experience!

October 17, 2024

I always have a great experience when I take my car for service at Hendrick BMW. Jeff Day makes is a painless process. More

by Erinlwheatley1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 19, 2024 -

Hendrick BMW Northlake responded

Erinlwheatley1, we are very happy we could provide you with a positive experience!

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