Hendrick BMW Northlake

Top of the Line Service Eric Oram always helps me maintain my BMW with professionalism and integrity. He is candid regarding all aspects that need attending to. I value his p Eric Oram always helps me maintain my BMW with professionalism and integrity. He is candid regarding all aspects that need attending to. I value his practical insights, which help make me plan for my future car needs. He gives BMW service a good name. More

Great and excellent service by Evan Folsom I had to get a new hydraulic control unit installed after my BMW M5 broke down in Charlotte along with new brake pads and rotors. Evan was very accomm I had to get a new hydraulic control unit installed after my BMW M5 broke down in Charlotte along with new brake pads and rotors. Evan was very accommodating especially when it came to me needing to get a rental car fast. He did a great job working with me to get everything fixed and complete in a quick and timely manner. He also helped me out a lot when it came to how much it would cost to get these repairs made. I would recommend him to other customers in a heartbeat. More

"Great Service and Insight" The service adviser was very helpful in letting me know what I thought was needed on my vehicle was not due for another year, saving me money on this The service adviser was very helpful in letting me know what I thought was needed on my vehicle was not due for another year, saving me money on this visit. He suggested completing an upcoming service, since I was already there, which saved me from making another appointment and spending time on an additional visit. Thanks saving me time and money and being so helpful on my recent visit ot Hendrick BMW Northlake. Louise Moore More

Great customer service Mr. Folsom is amazing!! I just moved to NC and was worried about who my service advisor was going to be. Evan really knocked it out the park with his Mr. Folsom is amazing!! I just moved to NC and was worried about who my service advisor was going to be. Evan really knocked it out the park with his customer service! More

Great customer service. Great dealership to work with. Mr. Folsom helped me get in and out in time to make it to work. Great customer service ever received. Great dealership to work with. Mr. Folsom helped me get in and out in time to make it to work. Great customer service ever received. More

Great Service! I've been bringing my BMW to Hendrick Northlake for almost three years and service has been excellent. Evan Folsom is a great service advisor--very k I've been bringing my BMW to Hendrick Northlake for almost three years and service has been excellent. Evan Folsom is a great service advisor--very knowledgeable and excellent follow up. More

Hendrick BMW Northlake Rocks! Rob Roy was our salesman and he was very helpful and knows his product well. He was friendly, knowledgeable and got me the car I wanted! He showed m Rob Roy was our salesman and he was very helpful and knows his product well. He was friendly, knowledgeable and got me the car I wanted! He showed me everything about the car and even got me set up with SiriusXM while I was there. I would highly recommend Rob and the staff a Hendrick BMW Northlake! More

Great customer service I recently purchased my first BMW. I had an idea of what kind of car I was looking for but definitely needed some guidance in my search. I was fortuna I recently purchased my first BMW. I had an idea of what kind of car I was looking for but definitely needed some guidance in my search. I was fortunate enough to be introduced to Mr. Alex Rhoades. He assisted me in determining the types of vehicles that suited my needs. He answered my questions and was a wealth of information about the products and services offered by BMW. I would highly recommend Alex to anyone who is looking for a great car and a dedicated client advisor. More

Just great Just a great group to work with. I have purchased many cars from Lexus, Mercedes & BMW from the Hendrick locations. Always a great experience and grea Just a great group to work with. I have purchased many cars from Lexus, Mercedes & BMW from the Hendrick locations. Always a great experience and great customer service. I live in greensboro and its well worth the drive. More

Best Sales Person Ever! Darryl Warren is the sales person to ask for when going to Hendrick BMW Northlake. The dealership itself is just a pure joy but dealing with Darryl wa Darryl Warren is the sales person to ask for when going to Hendrick BMW Northlake. The dealership itself is just a pure joy but dealing with Darryl was a perfect experience. He is knowledgeable of the product, friendly, available and just overall pleasant to deal with. I came in several times with a long list of questions that I had sent ahead. He had done his homework and had all the answers to the numerous questions and where he was not an expert on a particular item he made arrangements for me to speak with the expert. He had me talking to all kinds of people. That allowed me to get very detailed explanations and make an informed choice. He was extremely responsive in returning calls and never pressured me...and I took a good month to make my purchase decision. After the purchase he has followed up to ensure that I'm happy and offered to set up appts to learn more about my car if necessary. As a woman buying a car alone I can honestly say this was the only car purchase in my life that was actually pleasant. Yes, pleasant. Ask for Darryl....he'll take good care of you! More