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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
4.9
1,867 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,867 reviews

December 31, 2025

Honest service technicians. Easy drop off and pick up. Great experience. I will be taking it there every time. More

by buck9277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Guevera
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Jan 01, 2026 -

Hendrick BMW Northlake responded

Buck9277, we really appreciate your positive review!

December 31, 2025

Great experience with my salesperson Grey from start to finish. Low pressure and he really listened to my needs to find the right vehicle. I love my X5! More

by coyof18530
Recommend Dealer
Yes
Employees Worked With
Grey
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Jan 01, 2026 -

Hendrick BMW Northlake responded

Hello Coyof18530, thank you; we appreciate your feedback!

December 31, 2025

Steven did a great job helping me with my new BMW X5. No pressure. Really helpful with selecting packages, options, and colors. I highly recommend visiting Steven for your BMW experience. More

by bradccim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Steven, , Stefanie Lisa
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Jan 01, 2026 -

Hendrick BMW Northlake responded

Bradccim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

December 29, 2025

They did a great job with everything. From knowledge about the car to quick paperwork. More

by bekdef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills, Stefanie Lisa
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December 29, 2025

Everyone was super nice, especially JR the service tech that I worked with that day! More

by Csult48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
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December 24, 2025

My husband and I enjoyed our car shopping experience at Hendrick BMW Northlake. Our salesman Chris was very knowledgeable and helpful. I highly recommend this dealership to BMW car buyers. More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave
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Dec 28, 2025 -

Hendrick BMW Northlake responded

Angela, we're glad to hear you enjoyed your visit.

December 19, 2025

Took my BMW in for an oil change. They were quick and prompt looked under the hood no messes noted. Very happy with the service. More

by toddandjin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Report | Print
Dec 21, 2025 -

Hendrick BMW Northlake responded

Toddandjin, we're glad you had a wonderful experience with us!

December 18, 2025

Jeff Day is always the best in the service department. He always remembers me and answers my questions. More

by lashes.debit-36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Dec 20, 2025 -

Hendrick BMW Northlake responded

Lashes.debit-36, we're glad to hear you enjoyed your visit.

December 16, 2025

I had an excellent experience! Ty Cowen made sure the services provided were above and beyond expectations. Her customer service skills in tandem with the efficiency of the Northla More

by Regina B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowen
Report | Print
Dec 17, 2025 -

Hendrick BMW Northlake responded

Regina B., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

December 13, 2025

My experience was very good and very professional. Shane Weaver is a very good and professional salesman. More

by debrahunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver, Sales person
Report | Print
Dec 15, 2025 -

Hendrick BMW Northlake responded

Hello Debrahunter, thank you; we appreciate your feedback!

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