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Hendrick BMW Northlake

Charlotte, NC

5.0
1,655 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,655 reviews

May 03, 2025

Highly recommend BMW of Northlake for a true customer service experience. They made me feel like they wanted to sell me a car and would do everything in their power to help. My salesperson, Cole, worked More

by jadedqueen11
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
May 06, 2025 -

Hendrick BMW Northlake responded

Jadedqueen11, thank you for your kind words and this wonderful review!

May 02, 2025

I’d like to thank Amanda at Northlake BMW for all her help in getting the repairs it needed . Amanda is an asset to BMW More

by Scott Eccles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 04, 2025 -

Hendrick BMW Northlake responded

Scott Eccles, thank you for sharing your positive experience!

April 30, 2025

Great service as always. Jeff is an excellent representative as on point. Never had an issue with him or the service work. More

by RevMike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
May 01, 2025 -

Hendrick BMW Northlake responded

Revmike, we're glad to hear you enjoyed your visit.

April 30, 2025

Grey was excellent with my car needs walking me through the process with low pressure. I love my new X4 More

by jakeX40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey, Chris, Dane
May 02, 2025 -

Hendrick BMW Northlake responded

Jakex40, we're glad you had such a wonderful experience with us!

April 28, 2025

Thanks for great customer service. Isaiah Hacklin served me just what I needed to make my year a blessing. Satisfied with the choice I made. He deserve a raise or something special. T More

by hawesdarlene718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hacklin, Stefanie Lisa
Apr 30, 2025 -

Hendrick BMW Northlake responded

Hawesdarlene718, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 28, 2025

I Darlene, Hawes visited Hendrick BMW Northlake met Mr. Isaiah a very gentleman business man. He help with a car within 3hrs. More

by hawesdarlene718
Recommend Dealer
Yes
Employees Worked With
Isaiah
Apr 30, 2025 -

Hendrick BMW Northlake responded

Hawesdarlene718, we are very happy we could provide you with a positive experience!

April 18, 2025

Shane Weaver is an exceptional car salesman! His deep knowledge, approachable vibe, and commitment to my needs made finding the right car effortless. He was upfront about pricing and worked tire More

by jakereedrealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Apr 21, 2025 -

Hendrick BMW Northlake responded

Jakereedrealty, thank you for sharing your positive experience!

April 16, 2025

Brandon was awesome! Patient and very thorough in explaining everything. Friendly receptionist. Would highly recommend. More

by Mel
Recommend Dealer
Yes
Employees Worked With
Brandon Andes, Stefanie Lisa
Apr 17, 2025 -

Hendrick BMW Northlake responded

Mel, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 07, 2025

I had the pleasure of working with Ligon during my recent BMW purchase, and I cannot recommend him enough. I came in with a very specific request—not even sure if it would be possible—but Ligon went above an More

by a815tay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 11, 2025 -

Hendrick BMW Northlake responded

A815tay, thank you for sharing your positive experience!

April 04, 2025

Ty Cowan is very friendly & helpful. She offered options for my scheduled services; very accommodating. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Apr 08, 2025 -

Hendrick BMW Northlake responded

Anonymous, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!