Hendrick BMW Northlake

I purchased an X3 in Jan for my wife and a 330i in Feb for myself. The sales experience was tremendous- knowledgeable, straightforward and fair. A special thanks and kudos to my salesman. Ligon Washington for myself. The sales experience was tremendous- knowledgeable, straightforward and fair. A special thanks and kudos to my salesman. Ligon Washington. The service department is also outstanding. My service manager, Jeff Day, is the best. He has helped me with a couple of minor recalls, has explained some vehicle operational questions that I was not familiar with and has sourced some repairs on minor damage to interior trim that I caused. This has been my first experience with Hendrick and definitely will not be my last. More

My service advisor was Ty Cowen and she went out of her way to help me when I brought in my 2022 BMW X5. Would definitely recommend her. Very friendly and kind. way to help me when I brought in my 2022 BMW X5. Would definitely recommend her. Very friendly and kind. More

Shoutout to Northlake BMW and my service rep Ty Cowan. Had a great experience with their customer service team today. From start to finish, everyone was professional, attentive, and made the entire proc Had a great experience with their customer service team today. From start to finish, everyone was professional, attentive, and made the entire process smooth and stress-free. It’s rare to find a team that truly goes the extra mile, thank you for making it easy! Stop by and check them out. They never disappoint.. More

Just purchased a 2021 X1. Carl Busby was very professional and guided me through the process. Very helpful and I definitely would consider working with Carl in the future sh Carl Busby was very professional and guided me through the process. Very helpful and I definitely would consider working with Carl in the future should I decide to purchase again. He was great to work with!! More

I purchased my BMW from Hendrick and the Experience was wonderful, and the customer service has always been superb !!! wonderful, and the customer service has always been superb !!! More

We are second time BMW buyers from Hendrick BMW Northlake. This is the first time my wife has ever purchased the same car for her next vehicle. Part of that is she absolutely loves the BMW X5, the Northlake. This is the first time my wife has ever purchased the same car for her next vehicle. Part of that is she absolutely loves the BMW X5, the other part is we receive incredible service from Carl Busby the salesman and Jordan the finance rep. These two guys are excellent at what they do and make the process simple and personable. More

Grey was great to work with. Transparent buying process. Loving my new vehicle. If you need a car ask for Grey! Transparent buying process. Loving my new vehicle. If you need a car ask for Grey! More

Grey was great to work with. Smooth streamlined process from start to finish. Thank you for your professionalism! Smooth streamlined process from start to finish. Thank you for your professionalism! More

The staff is quick to respond and answers all questions thoroughly. I highly recommend this dealership. thoroughly. I highly recommend this dealership. More

Cole was amazing from start to finish. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. More