Hendrick BMW Northlake

Amanda Bradshaw at Hendrick BMW Northlake provides truly outstanding customer service. She is consistently kind, professional, and incredibly attentive to her clients’ needs. From the moment you arrive, Ama outstanding customer service. She is consistently kind, professional, and incredibly attentive to her clients’ needs. From the moment you arrive, Amanda makes you feel valued and taken care of throughout the entire service process. What really sets her apart is how far she goes above and beyond to help. She communicates clearly, follows through on every detail, and genuinely cares about making the experience as smooth and stress-free as possible. In an industry where great service can be hard to find, Amanda stands out as someone who takes real pride in helping people. Hendrick BMW Northlake is fortunate to have her, and I would highly recommend asking for Amanda if you want exceptional service and a first-class experience. More

Amanda Bradshaw is an absolute customer service professional. Proactive, knowledgeable, helpful and a delight. Great advice and service is so refreshing! professional. Proactive, knowledgeable, helpful and a delight. Great advice and service is so refreshing! More

Amanda Bradshaw my service advisor was second to none. She helped and supported me through the entire process. She will be the reason to always bring my car to Northlake for service. She helped and supported me through the entire process. She will be the reason to always bring my car to Northlake for service. More

Outstanding customer service in the service department. Always go the extra mile. Extremely pleased with the service of my vehicle. Always go the extra mile. Extremely pleased with the service of my vehicle. More

My service advisor was JR. He's always helpful and follows up along the way during repairs to keep me informed. He's patient and seems to get me the best deal out the door. Tha He's always helpful and follows up along the way during repairs to keep me informed. He's patient and seems to get me the best deal out the door. Thanks JR. More

When I brought my car last year, Gray was outstanding! When I serviced my vehicle this May, JR provided me with excellent service. The dealership. is doing a great job of providing high quality services a When I serviced my vehicle this May, JR provided me with excellent service. The dealership. is doing a great job of providing high quality services and sales. More

Customer service was outstanding. I had 4 new tires put on my BMW x3 and waiting in the lounge was comfortable. I had 4 new tires put on my BMW x3 and waiting in the lounge was comfortable. More

Waiting area is comfortable. Chairs are low for seating Staff is very nice. Communication very good. Chairs are low for seating Staff is very nice. Communication very good. More

Very good staff and communication. the waiting area is amazing and the facilities offered to customers is phenomenal. very respectful and all the questions were answered and the care w the waiting area is amazing and the facilities offered to customers is phenomenal. very respectful and all the questions were answered and the care was taken care of. the video to show in detail the issue and resolve is amazing. finally the car wash makes it so good and Ian made me feel at ease about any concerns for my car. More

Great car maintenance service. My service adviser, Ian, was awesome. Very detailed and thoroughly answered all my questions. My service adviser, Ian, was awesome. Very detailed and thoroughly answered all my questions. More