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Hendrick BMW Northlake

Charlotte, NC

5.0
1,646 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,646 reviews

July 24, 2024

Video assessment was clear. No pressure to perform unnecessary work. Efficient check in and check out process. And the issue was fixed. No one likes to deal with a vehicle r More

by Ejkapop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jul 26, 2024 -

Hendrick BMW Northlake responded

Ejkapop, we're glad to hear you enjoyed your visit.

July 21, 2024

Jeff Davis has been my service advisor since my first BMW. I'm on my 3rd with him because he watches out for what I need. I recommend him if you buy a BMW! More

by Gerryeckart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis , Stefanie Lisa
Jul 22, 2024 -

Hendrick BMW Northlake responded

Gerryeckart, we are very happy we could provide you with a positive experience!

July 21, 2024

Thinking about a new car? Go see Chris Cave at Hendrick BMW Northlake. I just purchased my 6th BMW (fourth one from Chris) on Saturday and by far this was the easiest, most en More

by Jamie Hubbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave (Sales), Stefanie Lisa
Jul 22, 2024 -

Hendrick BMW Northlake responded

Jamie Hubbard, thank you for sharing your positive experience!

July 20, 2024

Jeff Day got my appointment set up and my brakes replaced in a timely manner with no delays or hassles. More

by bsimione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 21, 2024 -

Hendrick BMW Northlake responded

Bsimione, we're glad to hear you enjoyed your visit.

July 19, 2024

Grey and Chris were fantastic helping with the start of my search. When we decide on the brand we are going to go with we will definitely be back to them! More

by kenbrownfam
Recommend Dealer
Yes
Employees Worked With
Grey, Chris
Jul 20, 2024 -

Hendrick BMW Northlake responded

Kenbrownfam, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 19, 2024

Jeff Day has taken care of me and my car for years. Always accommodating and informative! More

by Cynthia Team
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 20, 2024 -

Hendrick BMW Northlake responded

Cynthia Team, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 14, 2024

Ty Cowan took excellent care of me and my car. Everyone was very attentive. I am very happy with the service. More

by Meerkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Jul 15, 2024 -

Hendrick BMW Northlake responded

Meerkat, we are very happy we could provide you with a positive experience!

July 13, 2024

Ty Cowan demonstrated an exceptionally high level of professionalism and courteous. Was kept informed every step of the way. Great ccommunicatiion! More

by Prubens24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Jul 14, 2024 -

Hendrick BMW Northlake responded

Prubens24, thank you for sharing your positive experience!

July 12, 2024

My visit to Hendrick was efficient and high-quality. Jeff Day did a great job taking care of me. I recommend this dealership. More

by fascia-again-0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 12, 2024 -

Hendrick BMW Northlake responded

Fascia-again-0n, we are very happy we could provide you with a positive experience!

July 12, 2024

Worked with Jeff Day - did a great job! Very responsive and professional. No issues. Will be back More

by TheLegend27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 12, 2024 -

Hendrick BMW Northlake responded

Thelegend27, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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