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Hendrick BMW Northlake

Charlotte, NC

4.9
1,910 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,910 reviews

June 30, 2025

Grey was great to work with. Transparent buying process. Loving my new vehicle. If you need a car ask for Grey! More

by dentyg
Recommend Dealer
Yes
Employees Worked With
Grey
Jul 02, 2025 -

Hendrick BMW Northlake responded

Dentyg, thank you so much for the positive review!

June 30, 2025

Grey was great to work with. Smooth streamlined process from start to finish. Thank you for your professionalism! More

by flaquispda
Recommend Dealer
Yes
Employees Worked With
Grey
Jul 02, 2025 -

Hendrick BMW Northlake responded

Flaquispda, thank you for your kind words and this wonderful review!

June 30, 2025

I purchased my BMW from Hendrick and the Experience was wonderful, and the customer service has always been superb !!! More

by Sashaporter52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan collins jeff day
Jul 02, 2025 -

Hendrick BMW Northlake responded

Sashaporter52, we're happy to hear you had such a positive experience with our team!

June 30, 2025

We are second time BMW buyers from Hendrick BMW Northlake. This is the first time my wife has ever purchased the same car for her next vehicle. Part of that is she absolutely loves the BMW X5, the More

by Alawing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby and Jordan in Finance
Jul 02, 2025 -

Hendrick BMW Northlake responded

Alawing, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 28, 2025

Have been using Hendrick BMW Northlake for a couple of years now and very satisfied with the services. Andrew is super helpful and knowledgeable. He is always prompt with communication and provides amazin More

by Sushant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jun 30, 2025 -

Hendrick BMW Northlake responded

Sushant, thank you for your kind words and this wonderful review!

June 28, 2025

Great customer service! Amanda Bradshaw always takes great care of my car service needs and goes above and beyond to get me in and out! More

by jmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 30, 2025 -

Hendrick BMW Northlake responded

Jmurphy, we're glad you had such a wonderful experience with us!

June 28, 2025

The staff is quick to respond and answers all questions thoroughly. I highly recommend this dealership. More

by adowless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 29, 2025 -

Hendrick BMW Northlake responded

Adowless, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 27, 2025

Jeff Day is always pleasant and professional each time I have came into the service department. He always has a smile on his face. More

by maryedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 28, 2025 -

Hendrick BMW Northlake responded

Maryedwards, we're glad you had such a wonderful experience with us!

June 27, 2025

Amanda Bradshaw at Hendrick BMW Northlake went above and beyond with customer service today. She truly heard my concerns about car repairs and/recommendations along with asdociated costs. Amanda collaborat More

by Chalawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 28, 2025 -

Hendrick BMW Northlake responded

Chalawn, we are very happy we could provide you with a positive experience!

June 27, 2025

I can’t say enough great things about Amanda Bradshaw at Hendrick BMW Northlake! For the past four years, she has consistently provided me with nothing short of outstanding service. Every visit, Amanda g More

by Sharon Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 28, 2025 -

Hendrick BMW Northlake responded

Sharon Davis, we are very happy we could provide you with a positive experience!

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