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Hendrick BMW Northlake

Charlotte, NC

5.0
1,646 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,646 reviews

July 09, 2024

Went to this dealership for servicing and Jeff Day provided the required assistance for my car. He clearly explained me what is being done. More

by Prashanth
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 10, 2024 -

Hendrick BMW Northlake responded

Prashanth, we are very happy we could provide you with a positive experience!

July 09, 2024

We have been dealing with Hendrix BMW for over ten years. They have always been helpful and professional. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day was a pleasure to work with. He understood what we were there for and handled it quickly and efficiently. Jeff suggested several things we would why to do in the future and made us aware of a special promotion. I definitely would like to have hi.
Jul 10, 2024 -

Hendrick BMW Northlake responded

Terry, thank you for sharing your positive experience!

July 07, 2024

Jeff was great! He kept me updated on the progress while my car was being serviced. Highly recommend Hendrick BMW Northlake. More

by NITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jul 08, 2024 -

Hendrick BMW Northlake responded

Nita, we're glad to hear you enjoyed your visit.

July 05, 2024

Jeffrey Limthong is my advisor and he is amazing. He always goes above and beyond to make my experience great. He is knowledgeable and I can tell he takes pride in his work. I moved from Eastern NC a More

by Starlight1978nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jul 07, 2024 -

Hendrick BMW Northlake responded

Starlight1978nc, we are very happy we could provide you with a positive experience!

July 04, 2024

Our service advisor today was Andrew Johnson. He exhibited the highest degree of knowledge, courtesy and professionalism during our service visit. Andrew is a distinct asset to the dealership. W More

by braceypi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Jul 04, 2024 -

Hendrick BMW Northlake responded

Braceypi, we are very happy we could provide you with a positive experience!

July 04, 2024

Amanda Bradshaw is a phenomenal service advisor. She does a great job of balancing priority of service and repairs with cost. Her approach to customer experience is unmatched! More

by Tim A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 05, 2024 -

Hendrick BMW Northlake responded

Tim A., we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 03, 2024

Always welcomed by staff when we arrive. Jeff Day has been my advisor for many years. Always courteous and takes care of my wife’s BMW. We will buy again from Northlake BMW for sure. John More

by Johnnyldean1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Jul 04, 2024 -

Hendrick BMW Northlake responded

Johnnyldean1958, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 01, 2024

I absolutely love this place, the service is Amazing and Amanda is the best! She listens to my concerns if there’s any and quickly sets an appointment to make sure that I’m comfortable specifically with my More

by Aixa Matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 03, 2024 -

Hendrick BMW Northlake responded

Aixa Matias, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 01, 2024

Blaire made the Service department feel less intimidating and felt welcomed by all the staff. I will continue to go to this location with my X5. More

by B.White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire
Jul 01, 2024 -

Hendrick BMW Northlake responded

B.white, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 30, 2024

Grey was great to work with throughout the whole buying process. Thank you so much! More

by shanebvd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Jul 01, 2024 -

Hendrick BMW Northlake responded

Shanebvd, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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