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Hendrick BMW Northlake

Charlotte, NC

5.0
1,711 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,711 reviews

June 28, 2025

Cole was amazing from start to finish. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. More

by lakedr1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Jun 30, 2025 -

Hendrick BMW Northlake responded

Hi Lakedr1971, thank you so much for your positive comments about Hendrick BMW Northlake!

June 28, 2025

Have been using Hendrick BMW Northlake for a couple of years now and very satisfied with the services. Andrew is super helpful and knowledgeable. He is always prompt with communication and provides amazin More

by Sushant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jun 30, 2025 -

Hendrick BMW Northlake responded

Sushant, thank you for your kind words and this wonderful review!

June 28, 2025

Great customer service! Amanda Bradshaw always takes great care of my car service needs and goes above and beyond to get me in and out! More

by jmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 30, 2025 -

Hendrick BMW Northlake responded

Jmurphy, we're glad you had such a wonderful experience with us!

June 27, 2025

Jeff Day is always pleasant and professional each time I have came into the service department. He always has a smile on his face. More

by maryedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 28, 2025 -

Hendrick BMW Northlake responded

Maryedwards, we're glad you had such a wonderful experience with us!

June 27, 2025

Amanda Bradshaw at Hendrick BMW Northlake went above and beyond with customer service today. She truly heard my concerns about car repairs and/recommendations along with asdociated costs. Amanda collaborat More

by Chalawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 28, 2025 -

Hendrick BMW Northlake responded

Chalawn, we are very happy we could provide you with a positive experience!

June 27, 2025

I can’t say enough great things about Amanda Bradshaw at Hendrick BMW Northlake! For the past four years, she has consistently provided me with nothing short of outstanding service. Every visit, Amanda g More

by Sharon Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 28, 2025 -

Hendrick BMW Northlake responded

Sharon Davis, we are very happy we could provide you with a positive experience!

June 26, 2025

Worked with Cole on a great preowned deal. Called in and he was willing to work with us on price. Thanks Cole! More

by jallen11
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Jun 27, 2025 -

Hendrick BMW Northlake responded

Jallen11, we are very happy we could provide you with a positive experience!

June 26, 2025

I had a great experience at BMW Northlake! I came in with a broken windshield and was immediately taken care of by my service advisor JR, who was extremely helpful, knowledgeable, and professi More

by emilyosorio1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Jun 27, 2025 -

Hendrick BMW Northlake responded

Emilyosorio1029, thank you for sharing your positive experience!

June 26, 2025

JR has been our service advisor a few times now and always provides excellent service! He always remembers my name and greets me with a friendly face! More

by Mandy Holbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Jun 27, 2025 -

Hendrick BMW Northlake responded

Mandy Holbrook, we're glad you had such a wonderful experience with us!

June 26, 2025

Jeffrey L. was a big help with my car appointment! Very friendly and the service was great. More

by norman.nguyen
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jun 27, 2025 -

Hendrick BMW Northlake responded

Norman.nguyen, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!