Hendrick BMW Northlake

Ty was amazing to work with. Very friendly and efficient! Explained everything thoroughly and definitely went the extra mile with her customer service. Very friendly and efficient! Explained everything thoroughly and definitely went the extra mile with her customer service. More

My experiences at the BMW dealership have always been fantastic, thanks in large part to Andrew Johnson. His friendly and professional demeanor makes him a service advisor I highly recommend. fantastic, thanks in large part to Andrew Johnson. His friendly and professional demeanor makes him a service advisor I highly recommend. More

Andrew is amazing! He always greats me with a smile on his face and exceptional service!! One time he was with another customer and I got jealous. That’s my Guy!!! He always greats me with a smile on his face and exceptional service!! One time he was with another customer and I got jealous. That’s my Guy!!! More

Great service. Friendly and helpful. The service advisor, Jeff Day, was helpful and communicated well. Friendly and helpful. The service advisor, Jeff Day, was helpful and communicated well. More

Andrew Johnson is a wonderful advisor! Very responsive and keeps you up to date on anything that may be coming due soon on your car! Very responsive and keeps you up to date on anything that may be coming due soon on your car! More

Ty has provided exceptional service each time I have trusted BMW Northlake with my car. She has gotten me in a courtesy car when there was limited availability, always communicates what I actually need trusted BMW Northlake with my car. She has gotten me in a courtesy car when there was limited availability, always communicates what I actually need on the car versus what I can hold off until later, and overall has great attitude/demeanor no matter how many clients she is juggling at any given time. More

Excellent customer service! We wouldn’t go anywhere else. Jeff Day, our service rep is awesome- very responsive and keeps us informed throughout our service experience. We wouldn’t go anywhere else. Jeff Day, our service rep is awesome- very responsive and keeps us informed throughout our service experience. More

This is the best dealership! Isaiah is one of the best sales associates I’ve interacted with when looking to buy. Super helpful and knowledgeable! Isaiah is one of the best sales associates I’ve interacted with when looking to buy. Super helpful and knowledgeable! More

He is great helping us find our dream car . He is wonderful and easy to talk to . He is wonderful and easy to talk to . More

This was my first visit to BMW Northlake for a recall on my BMW X3. I worked with Jeff Day in Service. He was very professional, friendly, and was considerate of my time. I was pleasantly surprised that my my BMW X3. I worked with Jeff Day in Service. He was very professional, friendly, and was considerate of my time. I was pleasantly surprised that my service was completed in half the time that I was given. I was impressed how thorough Jeff was to look through past history on my used car, he let me know that I was still due complimentary service under the warranty, which I would not have known, had I not not brought my car to BMW Northlake BMW. I had a great experience and would recommend Jeff Day and BMW Northlake. More