Hendrick BMW Northlake

As always they took great care of me. William was excellent. Very pleased with their service department. William was excellent. Very pleased with their service department. More

You can see that if they want to help with their concerns. They are clear in their approaches. concerns. They are clear in their approaches. More

Extremely satisfied with the outstanding service I have received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and cou received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and courteous. More

I would rather drive 35 minutes out of my way versus 7 minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding! minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding! More

My car was towed in on a Sunday due to highway damage and my service advisor, Jr, was calling Monday morning and got our car squared away in a few days. Jr is hands down the best advisor I've ever worked wi my service advisor, Jr, was calling Monday morning and got our car squared away in a few days. Jr is hands down the best advisor I've ever worked with! More

I was on the fence about upgrading to a newer car, came into Hendrick BMW just to look around… Shane Weaver was so helpful and friendly, answered all my questions happily and found me the perfect car with into Hendrick BMW just to look around… Shane Weaver was so helpful and friendly, answered all my questions happily and found me the perfect car with everything I wanted. So glad I came in! More

Friendly service team, Jeff Day took care of me during my routine oil change and annual check. He's was efficient and got me out without anything I didn't need. I always enjoy waiting for my car...even if routine oil change and annual check. He's was efficient and got me out without anything I didn't need. I always enjoy waiting for my car...even if it's 2 hours. They have a nice lounge with refreshments, snacks and fast wifi. ;) More

The service team thoroughly inspected my vehicle to determine the problem. Amanda Bradshaw was instrumental in making sure that the inspection was thorough and timely. She listened to my concerns and determine the problem. Amanda Bradshaw was instrumental in making sure that the inspection was thorough and timely. She listened to my concerns and made certain these issues were considered in the diagnosis. She was very professional and customer friendly. More

Best place to buy a car. Our salesman , Carl Busby , became a partner in our search for the perfect vehicle, ensuring the process went perfectly. Our salesman , Carl Busby , became a partner in our search for the perfect vehicle, ensuring the process went perfectly. More

The skilled service team correctly diagnosed the problem and took immediate corrective action. The car was thoroughly checked out, fluids topped off and washed while I waited. No second trip to the dealersh and took immediate corrective action. The car was thoroughly checked out, fluids topped off and washed while I waited. No second trip to the dealership required. More