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Hendrick BMW Northlake

Charlotte, NC

5.0
1,367 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,367 reviews

April 25, 2024

This was my 1st experience with BMW Hendrick Northlake, and was extremely impressed, Jeff Day made the whole process so easy! More

by jcat210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 28, 2024 -

Hendrick BMW Northlake responded

Jcat210, we're glad you had such a wonderful experience with us!

April 25, 2024

Ty Cowan is an advisor consultant at Hendrick BMW Northlake. Ty listened to our situation of my wife’s BMW. We received her guidance on how to proceed. The visual video inspection was everything that More

by Mike Stoked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan Hendrick BMW Northlake, Stefanie Lisa
Apr 28, 2024 -

Hendrick BMW Northlake responded

Mike Stokes, thank you for sharing your positive experience!

April 24, 2024

Lee Brown and team did a great job beginning to end! Thank you for your great service! More

by scott.neeley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Chris Pescatore
Apr 25, 2024 -

Hendrick BMW Northlake responded

Scott.neeley, thank you for sharing your positive experience!

April 24, 2024

Lee Brown was excellent to work with, he made the transaction very seamless. Highly recommend Lee and the dealership More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 27, 2024 -

Hendrick BMW Northlake responded

Tom, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 20, 2024

I brought my vehicle in for service the other day, and I had a very pleasant experience working with Jeff Day. He had my vehicle ready as promised. More

by Gevans62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 21, 2024 -

Hendrick BMW Northlake responded

Gevans62, we are very happy we could provide you with a positive experience!

April 20, 2024

Isaiah assisted my family with the purchase of our new BMWs thank you so much Hendrick BMW Northlake More

by Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Apr 21, 2024 -

Hendrick BMW Northlake responded

Z, we are very happy we could provide you with a positive experience!

April 19, 2024

Had a great experience with Lee. He worked out a deal for me that meet my financial needs and I’m driving off in my new 4 series coupe More

by lexmelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 20, 2024 -

Hendrick BMW Northlake responded

Lexmelton, we are very happy we could provide you with a positive experience!

April 19, 2024

Easy flow from arrival to departure. The video the service technician sends to you regarding repairs is genius. Andrew the service tech was good More

by Tamikadanyell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 19, 2024 -

Hendrick BMW Northlake responded

Tamikadanyell, we are very happy we could provide you with a positive experience!

April 18, 2024

First, I want to applaud our salesman, Mr Lee Brown! Not only was he very knowledgeable, but he was professional, kind, and a pleasure to work with. He answered all of our questions and showed a sincer More

by lisak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan DeVore, Stefanie Lisa
Apr 19, 2024 -

Hendrick BMW Northlake responded

Lisak, thank you for sharing your positive experience!

April 18, 2024

My first experience with the dealership and it was an excellent one. I noticed a small piece of rubber molding was loose and called the service center at 11:00 am and was able to get an appointment for More

by Porretta60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 19, 2024 -

Hendrick BMW Northlake responded

Porretta60, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!