Hendrick BMW Northlake
Charlotte, NC
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Ty Cowan is an advisor consultant at Hendrick BMW Northlake. Ty listened to our situation of my wife’s BMW. We received her guidance on how to proceed. The visual video inspection was everything that Northlake. Ty listened to our situation of my wife’s BMW. We received her guidance on how to proceed. The visual video inspection was everything that was pointed out to us. We got our car back two days earlier than expected and Ty ensured that as a US Veteran I was treated with respect throughout the process and on the price to repair my wife’s BMW. Thanks Ty Cowan and Hendrick BMW Northlake for top notch service and respect for this Veteran. Mike Stokes More
I brought my vehicle in for service the other day, and I had a very pleasant experience working with Jeff Day. He had my vehicle ready as promised. had a very pleasant experience working with Jeff Day. He had my vehicle ready as promised. More
Had a great experience with Lee. He worked out a deal for me that meet my financial needs and I’m driving off in my new 4 series coupe He worked out a deal for me that meet my financial needs and I’m driving off in my new 4 series coupe More
Easy flow from arrival to departure. The video the service technician sends to you regarding repairs is genius. Andrew the service tech was good The video the service technician sends to you regarding repairs is genius. Andrew the service tech was good More
First, I want to applaud our salesman, Mr Lee Brown! Not only was he very knowledgeable, but he was professional, kind, and a pleasure to work with. He answered all of our questions and showed a sincer Not only was he very knowledgeable, but he was professional, kind, and a pleasure to work with. He answered all of our questions and showed a sincere Interest in what we were looking for. I would highly recommend Hendrick BMW and, Mr. Lee Brown. He has followed up with calls to check on us and our new BMW purchase, which was greatly appreciated. More
My first experience with the dealership and it was an excellent one. I noticed a small piece of rubber molding was loose and called the service center at 11:00 am and was able to get an appointment for excellent one. I noticed a small piece of rubber molding was loose and called the service center at 11:00 am and was able to get an appointment for that day at 11:30 am! From the appointment setter to Andrew in service my experience was prompt, professional, as promised and seamless. More