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Hendrick BMW Northlake

Charlotte, NC

5.0
1,672 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,672 reviews

May 01, 2024

We are coming to the end of our lease with Hendrick BMW. Every interaction has exceeded our expectations. Andrew Johnson, our service advisor, completed our final service today to our complete satisfaction More

by Mdschiavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin, Client Advisor, Gary Kane, Portfolio/Exchange Advisor
May 02, 2024 -

Hendrick BMW Northlake responded

Mdschiavo, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 30, 2024

Jeffrey Limthong and the service team handled my service needs in one visit. Jeff took extra care to be sure I was well informed. More

by MFrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
May 02, 2024 -

Hendrick BMW Northlake responded

Mfrazier, we are very happy we could provide you with a positive experience!

April 29, 2024

Had a great experience here, first time at this location. I was shown what I needed to get done and explained thoroughly everything I needed to know, looking forward to come back again. Thanks to Hans shayeg More

by Patt
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
May 02, 2024 -

Hendrick BMW Northlake responded

Patt, we are very happy we could provide you with a positive experience!

April 29, 2024

Good experience. I went for annual service of my BMW and Jeff Day was very helpful with the process. More

by Bala Nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 02, 2024 -

Hendrick BMW Northlake responded

Bala Nair, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 29, 2024

Jeff is very friendly and super easy to work with. He was very happy to go the extra mile for great customer service. His cheerfulness and eagerness to help was greatly appreciated! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 02, 2024 -

Hendrick BMW Northlake responded

Scott, thank you for sharing your positive experience!

April 27, 2024

Hans shayeghi is the best salesman. He gets the best deal on a new car. He is very kind and knowledgeable about Bmw More

by John
Recommend Dealer
Yes
Employees Worked With
Hans
Apr 29, 2024 -

Hendrick BMW Northlake responded

John, thank you for sharing your positive experience!

April 27, 2024

Overall, great experience! Lee was fantastic and made the process easy; explained everything well, walked through multiple options. Extremely happy with the process and the pur More

by Hunterla0420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Apr 29, 2024 -

Hendrick BMW Northlake responded

Hunterla0420, we are very happy we could provide you with a positive experience!

April 26, 2024

We love this dealership! The people are amazing, especially Hans!! We will keep buying cars here. Great dealership!! Thank you Hans!!!! More

by Jrubin811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Chris, Cam
Apr 29, 2024 -

Hendrick BMW Northlake responded

Jrubin811, we are very happy we could provide you with a positive experience!

April 26, 2024

Love doing business with this dealership, this is the 5th car in two years we have bought from them, and will be back to do more business with them in the future. We especially like working with Hans Sheyeng More

by kawwikid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans
Apr 29, 2024 -

Hendrick BMW Northlake responded

Kawwikid, thank you for sharing your positive experience!

April 25, 2024

Jeffrey Limthong was so nice to me and was very honest and forthcoming about the condition of my vehicle. I truly appreciated that. I really enjoyed speaking with him as he was super friendly and personab More

by Lsbroome13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Apr 27, 2024 -

Hendrick BMW Northlake responded

Lsbroome13, thank you for sharing your positive experience!

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