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Hendrick BMW Northlake

Charlotte, NC

4.9
1,923 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,923 reviews

March 03, 2026

most people dread dealing with a car dealership - not here! I look forward to seeing the staff and working with everyone. Chris Cave has taken incredible care over the last few car leases to give us th More

by paullin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 05, 2026 -

Hendrick BMW Northlake responded

Paullin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

February 28, 2026

Shane Weaver was efficient, funny, and easy to work with. I was in and out: More

by amandaewolfe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Mar 05, 2026 -

Hendrick BMW Northlake responded

Thanks again for taking the time to leave us this information about your recent visit.

February 27, 2026

I had the pleasure to work with an awesome person at Hendrick BMW North lake. Thank you Ligon for the knowledge, even though I did not purchase on the day that I came in I will be buying from Hendrick B More

by Bo
Recommend Dealer
Yes
Employees Worked With
Ligon
Mar 05, 2026 -

Hendrick BMW Northlake responded

Bo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

February 25, 2026

JR in Service went above and beyond on my service visit for my daughter’s 2014 3series GT. His communication was superb something I haven’t experienced in a while in the service dept. He was able to get a More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William JR Guevara
Feb 28, 2026 -

Hendrick BMW Northlake responded

Richard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

February 24, 2026

The Northlake BMW team were very professional and helpful. We were pleased with the results and were taken care of promptly. Much appreciated. More

by dave.byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 27, 2026 -

Hendrick BMW Northlake responded

Dave Byron, thank you; we appreciate your feedback!

February 24, 2026

The staff were knowledgeable and friendly and the wait time was less than 2hours. Overall a great experience. More

by Sheresejackson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 27, 2026 -

Hendrick BMW Northlake responded

We can't wait to see you again, have a great day.

February 23, 2026

I’ve had a great experience. The staff are always friendly, responsive, and ready to help. I’m consistently greeted warmly every time I visit. More

by miranda.berkovich
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 26, 2026 -

Hendrick BMW Northlake responded

Miranda.berkovich, we're glad to hear you enjoyed your visit.

February 18, 2026

I have been coming her for about 10 years now. Awesome experience each time. Greatful for my service guy Jr. He went above and beyond to help me with my latest routine service. More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jr
Feb 21, 2026 -

Hendrick BMW Northlake responded

Chrissy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

February 12, 2026

Grace was an absolute joy to work with on my new BMW purchase. She is patient, responsive, well informed and a true professional. She made the whole process easy and the team behind her did the same. More

by CK1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Matthews
Feb 15, 2026 -

Hendrick BMW Northlake responded

Ck1, we're glad you had a wonderful experience with us!

February 10, 2026

Love this dealership! Cam, Peggy and JR are the best! Great service all the way around! More

by Othersideof45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Feb 13, 2026 -

Hendrick BMW Northlake responded

Hello Othersideof45, thank you; we appreciate your feedback!

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