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Hendrick BMW Northlake

Charlotte, NC

5.0
1,651 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,651 reviews

February 09, 2024

Our experience is always great at Hendrick. Jeff Day was paricularly helpful by explaining my tire rotation options and saving me money as the tires had just been installed so no balancing was More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 10, 2024 -

Hendrick BMW Northlake responded

Mike C, we are very happy we could provide you with a positive experience!

February 08, 2024

Jeff Day was awesome. He gave prompt and complete information on my vehicle's needs. He did not pressure me to buy a new car. It was fun shed quickly. The price was lower More

by pineappleapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 09, 2024 -

Hendrick BMW Northlake responded

Pineappleapril, we are very happy we could provide you with a positive experience!

February 07, 2024

Shane was awesome. Very efficient procedure in buying my BMW. Can’t beat the service. More

by andie t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver , Stefanie Lisa
Feb 09, 2024 -

Hendrick BMW Northlake responded

Andie T, we are very happy we could provide you with a positive experience!

February 07, 2024

Shane was the best! ! We enjoyed working with him, he answered all questions, explained all about the car and was very knowledgeable. More

by taylor.shelley15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane weaver
Feb 09, 2024 -

Hendrick BMW Northlake responded

Taylor.shelley15, thank you for sharing your positive experience!

February 06, 2024

Shane was very knowledgeable, professional and a real pleasure to work with. We felt no pressure and were pleased with the deal we made. More

by Pbtaylor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Feb 08, 2024 -

Hendrick BMW Northlake responded

Pbtaylor3, we're glad you had such a wonderful experience with us!

February 06, 2024

Appreciate the prompt & polite Service Team of wonderful representatives at Hendrick BMW Northlake / Huntersville (NC). More

by fitroyalty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 08, 2024 -

Hendrick BMW Northlake responded

Fitroyalty, we really appreciate your feedback!

February 06, 2024

Great service experience at Hendrick Northlake. Jeff was terrific. His communication and everything about our service was superb. Thank you!! More

by I.Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 09, 2024 -

Hendrick BMW Northlake responded

I.smith, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 05, 2024

Brandon was so patient, courteous and very well knowledgeable about introducing me to my new BMW😁! Thank you Hendricks of Northlake team for the professional and good vibe atmosphere that I felt w More

by middltnlm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Jay, Grace, my finance guy, I apologize I forgot your name 5 stars all day??
Feb 09, 2024 -

Hendrick BMW Northlake responded

Middltnlm, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 05, 2024

Andrew was my consultant and he did a good job keeping me informed about progress. More

by Mabodenhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2024 -

Hendrick BMW Northlake responded

Mabodenhorst, we are very happy we could provide you with a positive experience!

February 02, 2024

My car was brought in for new tires and an alignment. Amanda Bradshaw was our Service Advisor for this appointment. She was very pleasant and provided excellent customer service. She made sure that we th More

by A. Newkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 03, 2024 -

Hendrick BMW Northlake responded

A. Newkirk, thank you for sharing your positive experience!

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