Hendrick BMW Northlake

I recently had my vehicle serviced and it was kept two nights. Amanda Bradshaw kept me informed with the status each step of the process making my experience with BMW Northlake seamless! I will continue t nights. Amanda Bradshaw kept me informed with the status each step of the process making my experience with BMW Northlake seamless! I will continue to use them in the future. More

I came in for a service visit after seeing the rear of my X5 sagging. Amanda kept me updated throughout the entire repair and was great at advising me of future repairs. Thank you for the excellent custome X5 sagging. Amanda kept me updated throughout the entire repair and was great at advising me of future repairs. Thank you for the excellent customer service. More

Amanda greeted me with a smile as I dropped off my car for service. She kept me updated and advised me of the technicians recommendations. Good thing too, I needed tires!! She was able to have the tech for service. She kept me updated and advised me of the technicians recommendations. Good thing too, I needed tires!! She was able to have the tech install the 2 rear tires, and perform the alignment, without it taking any additional time More

Amanda Bradshaw was excellent to work with while our X3 underwent some repairs recently. She was kind, thoughtful, and attentive to our concerns. If you need any work done at this dealership, definitely re underwent some repairs recently. She was kind, thoughtful, and attentive to our concerns. If you need any work done at this dealership, definitely request Amanda! More

Jeff does a great job as my service advisor. I needed the service completed in under an hour and he delivered I needed the service completed in under an hour and he delivered More

Stopped in and needed a coolant top off. Did not have an appt. Amanda was very nice and took care of me. Thanks Did not have an appt. Amanda was very nice and took care of me. Thanks More

Everything went well and very pleased with the work done. Staff were very polite and professional. Staff were very polite and professional. More

Jeff day did and excellent job. facility was clean and well organized. Most of all they problem solvers. facility was clean and well organized. Most of all they problem solvers. More

Highly recommend stopping into this dealership. They have a nice selection ! Hans provided great customer service, and was able to fulfill my needs when looking for my next car! They have a nice selection ! Hans provided great customer service, and was able to fulfill my needs when looking for my next car! More

Jeff Limthong did a superb job with the service of my vehicle - “my baby.” He was pleasant, friendly, easy to talk to and answered all my questions respectfully. I especially liked the way he greeted me vehicle - “my baby.” He was pleasant, friendly, easy to talk to and answered all my questions respectfully. I especially liked the way he greeted me upon arrival and continuous interaction throughout the service of my “my baby.” “My bab” and I are safely rolling again. See Jeff Limthong for all your vehicle service needs!!! More