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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,770 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,770 reviews

April 09, 2024

Very easy and great follow up! Shane was great to work with and met our expectations. More

by Rob Schoenherr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
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Apr 10, 2024 -

Hendrick BMW Northlake responded

Rob Schoenherr, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 08, 2024

Shane is the best. Keeps in touch and makes sure I’m aware of all promotions but doesn’t hound me. This is the 3rd car I’ve worked w Shane on. Will buy another w him More

by rebeccanshady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shane weaver
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Apr 09, 2024 -

Hendrick BMW Northlake responded

Rebeccanshady, we are very happy we could provide you with a positive experience!

April 04, 2024

Ty was so courteous, Friendly, and helpful. She listen, she taught me how to fix little things, she updated me, she made sure I felt comfortable with the new things I learned. More

by 3boxers
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Apr 05, 2024 -

Hendrick BMW Northlake responded

3boxers, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 02, 2024

While I didn't trade my lease in and lease another BMW (bought it out) TY Cowan trust worthy and helped as best he could. More

by Kenindovino
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
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April 02, 2024

Very impressed with sales and Service. Amanda Bradshaw in Service was awesome on communication and updates. A seamless experience From drop off, loaner and pickup. More

by tedk
Workmanship
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw.
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Apr 04, 2024 -

Hendrick BMW Northlake responded

Tedk, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 02, 2024

Ty took care of my initial break-in service for my BMW M3. Did a great job, answered all my questions. Highly recommend! More

by Bradjwalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan, Stefanie Lisa
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Apr 04, 2024 -

Hendrick BMW Northlake responded

Bradjwalters, we are very happy we could provide you with a positive experience!

April 01, 2024

My sales manager was Shane, he was very thorough, professional and excellent to work with. More

by Mustang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
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Apr 03, 2024 -

Hendrick BMW Northlake responded

Mustang, thank you for sharing your positive experience!

March 31, 2024

Jeff L. was very helpful and definitely cares about ur situation.. Thanks again Jeff L. More

by Billy Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff L., Stefanie Lisa
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Apr 03, 2024 -

Hendrick BMW Northlake responded

Billy Dee, we are very happy we could provide you with a positive experience!

March 31, 2024

Amanda is the bomb. com She got me the sweetest deal. She is patient and knowledgeable about her brand. Go check her out! More

by Montesino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda B.
Report | Print
Apr 03, 2024 -

Hendrick BMW Northlake responded

Montesino, we are very happy we could provide you with a positive experience!

March 30, 2024

Always experience great service with a knowledgeable staff in sales with Carl Busby, service with Nathan, as well as, service staff. More

by suepollack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan - Finance
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Mar 30, 2024 -

Hendrick BMW Northlake responded

Suepollack, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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