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Hendrick BMW Northlake

Charlotte, NC

5.0
1,651 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,651 reviews

January 23, 2024

Shane was awesome. Straightforward and no pressure. Very knowledgeable and pleasant. Would definitely buy from him again. More

by Mark A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 24, 2024 -

Hendrick BMW Northlake responded

Mark A, we're glad to hear you enjoyed your visit.

January 23, 2024

Have had a great experience with this dealership and Jeff Day has been great in the Service department. More

by Pl60s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 24, 2024 -

Hendrick BMW Northlake responded

Pl60s, thank you for sharing your positive experience!

January 23, 2024

Went in for recall service. Was greeted by very friendly personnel. Was in and out earlier than estimated. Would highly recommend this dealerships service department for your More

by Tony
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jan 24, 2024 -

Hendrick BMW Northlake responded

Tony, we are very happy we could provide you with a positive experience!

January 22, 2024

Great service at bmw I was in and out in no time. Jesse helps me with all services needed More

by carlosvega22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 24, 2024 -

Hendrick BMW Northlake responded

Hi Carlosvega22, thank you so much for your positive comments about Hendrick BMW Northlake!

January 20, 2024

Jeff Day in Service is awesome! Always attentive, prompt and informative. The team always takes great care of my vehicle. More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 20, 2024 -

Hendrick BMW Northlake responded

Rp, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 20, 2024

Shane was wonderful to work with! He helped me find the perfect car and made the process super easy. He was proactive in his communications and always prompt to respond. I highly reco More

by Nikki.r.donahue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 21, 2024 -

Hendrick BMW Northlake responded

Nikki.r.donahue, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 18, 2024

Shane was great to work with, had a vehicle not on the lot brought to us. The BMW X5 was the vehicle my wife wanted. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 19, 2024 -

Hendrick BMW Northlake responded

Mike, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 18, 2024

I have purchased three cars at Hendrick BMW Northlake. Their great staff, customer service, and vehicle service have brought me back. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 19, 2024 -

Hendrick BMW Northlake responded

Mary, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 18, 2024

I drove 1. 5 hours to this dealership for service since I have always been satisfied with the service department. Jeffrey Limthong was my service advisor and he More

by Scott S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 19, 2024 -

Hendrick BMW Northlake responded

Scott S., we are very happy we could provide you with a positive experience!

January 18, 2024

Shane and Dane were great to work with. They made the process extremely simple. I know I’ll like the car and I know I can trust that they stand behind it. More

by Dbiondi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 19, 2024 -

Hendrick BMW Northlake responded

Dbiondi, we are very happy we could provide you with a positive experience!

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