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Hendrick BMW Northlake

Charlotte, NC

5.0
1,651 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,651 reviews

December 31, 2023

Great all around buying experience, even with the December rush. Landon Blake had our paperwork prepared ahead of time and made it a quick seamless experience. More

by nohake
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Jan 01, 2024 -

Hendrick BMW Northlake responded

Nohake, thank you for sharing your positive experience!

December 30, 2023

I worked with Landon for the 2nd time now and he is amazing to work with! Makes the process smooth and easy. Never pushy or salesy. I’ll continue to go back to Landon when looking for a new car! More

by Jamesmurphy3415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Jan 01, 2024 -

Hendrick BMW Northlake responded

Jamesmurphy3415, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 30, 2023

I had a tire emergency over the holidays and Nathan was able to get me in and out with a new tire before I needed to get back on the road. Super helpful and extremely kind. I will definitely give my busine More

by rimon08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
Jan 01, 2024 -

Hendrick BMW Northlake responded

Rimon08, we are very happy we could provide you with a positive experience!

December 30, 2023

Only had one issue. I was looking at a vehicle and no one asked to help. Also no one came out to greet me when I pulled my car in the bay. More

by mlrs22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jan 01, 2024 -

Hendrick BMW Northlake responded

Hello Mlrs22, we appreciate you taking the time to leave us this feedback.

December 29, 2023

Bought my third BMW here and came to Huntersville for service. Jeff Day was my service rep this visit and was very friendly, knowledgeable and easy to work with. More

by deborahcaudill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 31, 2023 -

Hendrick BMW Northlake responded

Deborahcaudill, thank you for sharing your positive experience!

December 29, 2023

Hans was incredible in his process. I would go back to him again to buy a car More

by Vasteron
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Dec 31, 2023 -

Hendrick BMW Northlake responded

Vasteron, we're glad to hear you enjoyed your visit.

December 29, 2023

Landon was great and made the process seamless and smooth. Will be back for my next vehicle More

by heyigi1979
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Dec 31, 2023 -

Hendrick BMW Northlake responded

Heyigi1979, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 29, 2023

I worked with Jeff for my service appointment, he was great, was able to get me in, get the vehicle serviced and advise on a few questions and get me back on my way quickly. More

by Cdec13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Dec 31, 2023 -

Hendrick BMW Northlake responded

Cdec13, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 27, 2023

Always great, consistent service across the board. William (JR) is fantastic! Super accommodating and considerate. More

by Othersideof45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Dec 29, 2023 -

Hendrick BMW Northlake responded

Othersideof45, thank you for sharing your positive experience!

December 27, 2023

My experience with my first service was perfect Jeff Day my service coordinator was very responsive to me when I pulled in Will the technician surprised me with a emailed video of the service being pref More

by Sbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 29, 2023 -

Hendrick BMW Northlake responded

Sbradley, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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