Hendrick BMW Northlake

Brought my 2023 BMW M440i in for initial service and was very impressed with the professionalism of service group in particular my service advisor Jeff Limthong. As this was my first time visiting the dea very impressed with the professionalism of service group in particular my service advisor Jeff Limthong. As this was my first time visiting the dealership for service, Jeff took the time to explain in detail the specifics of the scheduled service, provided a tour of the customer lounge area and thoughtfully suggested adding a state inspection while I was there to save time in the future. I was promptly notified when my vehicle was ready and provided a video overview of the general vehcle inspection results. Overall a great experience and would highly recommend. More

Jeff Day was very helpful and answered my questions. 👍 When I dropped the car off , I got immediate service. 👍 When I dropped the car off , I got immediate service. More

Had scheduled maintenance performed a few times, then completed a lease buyout w/ this dealer... and received exceptional service each visit. Gary, Chris and Shane made the buyout process simple and easy completed a lease buyout w/ this dealer... and received exceptional service each visit. Gary, Chris and Shane made the buyout process simple and easy. And Chris secured an excellent (comparatively) finance rate. More

Can’t say enough great things about the Northlake Service team, especially Jeff Limthong. He really went the extra mile and exemplifies customer service. team, especially Jeff Limthong. He really went the extra mile and exemplifies customer service. More

Shane was awesome. Straightforward and no pressure. Very knowledgeable and pleasant. Would definitely buy from him again. Straightforward and no pressure. Very knowledgeable and pleasant. Would definitely buy from him again. More

Have had a great experience with this dealership and Jeff Day has been great in the Service department. Day has been great in the Service department. More

Went in for recall service. Was greeted by very friendly personnel. Was in and out earlier than estimated. Would highly recommend this dealerships service department for your Was greeted by very friendly personnel. Was in and out earlier than estimated. Would highly recommend this dealerships service department for your BMW. More

Great service at bmw I was in and out in no time. Jesse helps me with all services needed Jesse helps me with all services needed More

Jeff Day in Service is awesome! Always attentive, prompt and informative. The team always takes great care of my vehicle. Always attentive, prompt and informative. The team always takes great care of my vehicle. More

Shane was wonderful to work with! He helped me find the perfect car and made the process super easy. He was proactive in his communications and always prompt to respond. I highly reco He helped me find the perfect car and made the process super easy. He was proactive in his communications and always prompt to respond. I highly recommend working with Shane! More