
Hendrick BMW Northlake
Charlotte, NC
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Had my 2016 X3 serviced Dec. 21. Our service advisor Jeff Day is the person I contact anytime I need any service needs. He is a true asset to your dealership . Service was great 21. Our service advisor Jeff Day is the person I contact anytime I need any service needs. He is a true asset to your dealership . Service was great and efficient. Technician sent very informative video while he was finishing our service. Thanks for all they did More
I recently visited a BMW service center for an oil change service and had an exceptional experience, thanks to the outstanding service provided by Service Coordinator Jeffrey Limthong. From the moment I arri service and had an exceptional experience, thanks to the outstanding service provided by Service Coordinator Jeffrey Limthong. From the moment I arrived, Jeffrey greeted me warmly and attentively listened to my concerns. He provided clear explanations of the oil change process, ensuring I understood the service being performed. Under Jeffrey's guidance, the service technicians demonstrated expertise and attention to detail, using genuine BMW parts and completing the service efficiently. The facilities were clean and comfortable, and Jeffrey's commitment to customer satisfaction was evident through his follow-up and assistance in arranging a loaner car. Overall, my experience with Service Coordinator Jeffrey Limthong and the BMW service center was exceptional. His professionalism, attention to detail, and commitment to customer satisfaction surpassed my expectations. I highly recommend Jeffrey and the BMW service center to any BMW owner in need of service or maintenance. They have earned my trust and loyalty, and I will undoubtedly be returning for all my future BMW service needs. More
Always more than exceptional service. Jeff Day takes care of vehicles for our entire family and never fails to exceed every expectation. We know we can count on his expertise and integrit Jeff Day takes care of vehicles for our entire family and never fails to exceed every expectation. We know we can count on his expertise and integrity. More
Our experience here was seamless. Investing in a new vehicle can be somewhat stressful, but Carl showed great patience and very personable from start to finish. A bonus is that he kno Investing in a new vehicle can be somewhat stressful, but Carl showed great patience and very personable from start to finish. A bonus is that he knows his stuff. If you are in the market for a vehicle, definitely recommend going to see Carl B. at Hendrick BMW Northlake. More
I was very pleased with the service team, the service advisor, Jeffrey Limthong was very professional and knowledgeable about the service needed on my Hendrick BMW. Jeffrey was followed through on every advisor, Jeffrey Limthong was very professional and knowledgeable about the service needed on my Hendrick BMW. Jeffrey was followed through on every detail. Can’t wait until I need a new Hendrick BMW. More