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Hendrick BMW Northlake

Charlotte, NC

5.0
1,650 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,650 reviews

December 26, 2023

Hans made the car-buying experience very smooth and easy. I would buy it for him again. More

by lowoci4524
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Dec 29, 2023 -

Hendrick BMW Northlake responded

Lowoci4524, we are very happy we could provide you with a positive experience!

December 26, 2023

If you are in the market for buying a new Bmw, see Hans Shayeghi at Northlake. He is the best More

by bedevi5148
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Dec 29, 2023 -

Hendrick BMW Northlake responded

Bedevi5148, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 24, 2023

Had my 2016 X3 serviced Dec. 21. Our service advisor Jeff Day is the person I contact anytime I need any service needs. He is a true asset to your dealership . Service was great More

by hlwaugh49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 25, 2023 -

Hendrick BMW Northlake responded

Hlwaugh49, we're glad to hear you enjoyed your visit.

December 23, 2023

Jeff Day took great care of me when I brought my 2016 BMW 328 in for service this week. He always goes the extra mile to make me feel welcome! More

by DaveH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 26, 2023 -

Hendrick BMW Northlake responded

Daveh, we're glad to hear you enjoyed your visit.

December 21, 2023

I recently visited a BMW service center for an oil change service and had an exceptional experience, thanks to the outstanding service provided by Service Coordinator Jeffrey Limthong. From the moment I arri More

by vamsi krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 23, 2023 -

Hendrick BMW Northlake responded

Vamsi Krishna, thank you for sharing your positive experience!

December 19, 2023

Always more than exceptional service. Jeff Day takes care of vehicles for our entire family and never fails to exceed every expectation. We know we can count on his expertise and integrit More

by dms01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 21, 2023 -

Hendrick BMW Northlake responded

Dms01, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 18, 2023

Our experience here was seamless. Investing in a new vehicle can be somewhat stressful, but Carl showed great patience and very personable from start to finish. A bonus is that he kno More

by K Rho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby
Dec 20, 2023 -

Hendrick BMW Northlake responded

K Rho, thank you for sharing your positive experience!

December 15, 2023

I was very pleased with the service team, the service advisor, Jeffrey Limthong was very professional and knowledgeable about the service needed on my Hendrick BMW. Jeffrey was followed through on every More

by tclarke755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Special thanks for Chris in assisting Jeffrey on last minute questions , Stefanie Lisa
Dec 17, 2023 -

Hendrick BMW Northlake responded

Tclarke755, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 14, 2023

Service is top notch and efficient. The sales team communicates well and the process is seamless. More

by hg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 15, 2023 -

Hendrick BMW Northlake responded

Hg, thank you for sharing your positive experience!

December 13, 2023

Cole and Shane were helpful in pointing me in the right direction and being accommodating to all of my questions and concerns. More

by Melmore
Recommend Dealer
Yes
Employees Worked With
Shane Weaver, Cole Benincase, Stefanie Lisa
Dec 15, 2023 -

Hendrick BMW Northlake responded

Melmore, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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